What are the responsibilities and job description for the General Manager - beloved successful and growing BAKERY in NYC position at PERSONE NYC?
Apply here or email us at:
hiring@personenyc.com
🍰 Now Hiring: General Manager
Growing Bakery Brand – New York City
📍 Locations: Chelsea
💼 Full-Time
🗓️ Schedule: Tuesday–Saturday | 50–55 Hours/Week
Be the Heart of a Beloved NYC Bakery
A well-established and growing New York City bakery, known for its creative take on classic American treats, is seeking a General Manager to help lead its next exciting chapter. With over 15 years of success at its original location and a newly opened second storefront and production hub, this is a unique opportunity to join a passionate, expanding team.
We’re looking for a warm, experienced, and highly organized hospitality leader who thrives in fast-paced, guest-focused environments and enjoys being part of a close-knit, values-driven company.
🧁 About the Role
The General Manager will oversee daily operations across two NYC locations: a high-traffic retail storefront and a new production kitchen with an additional retail space. This role will serve as the key connection between multiple departments:
- Front-of-House (FOH)
- Kitchen & Pastry
- Cake Decorating
- Client Services & Office/Consulting Support
The GM will report directly to ownership and collaborate closely on strategy, hiring, growth planning, and special projects. This is a hands-on role for someone who brings energy, empathy, and a strong command of people, product, and process.
📌 Responsibilities
- Oversee and coordinate daily operations at both bakery locations
- Manage and support department heads across all teams
- Collaborate on staffing plans, hiring, onboarding, and training
- Develop systems to improve team communication, workflow, scheduling, and service standards
- Maintain vendor relationships and oversee purchasing
- Lead by example — ensuring professionalism, hospitality, and operational excellence
- Handle scheduling, inventory, supply orders, and health/safety compliance
- Participate in seasonal activations, internal culture building, and strategic planning
✅ What We’re Looking For
- 3 years of experience in a GM or senior operations role within food service, bakery, or café
- Strong leadership skills with a proven track record of motivating and retaining staff
- Highly organized, detail-oriented, and solutions-focused
- Comfortable working closely with ownership and collaborating across departments
- Experience with vendor management, scheduling, and interdepartmental coordination
- Passion for hospitality, a love for sweets, and a team-first mindset
🕒 Schedule & Expectations
- Full-time | 50–55 hours per week
- Preferred schedule: Tuesday–Saturday with two consecutive days off
- Typical working hours: 9am–5/6pm
- Flexibility is key — both locations operate 7 days a week
💵 Compensation & Benefits
- Base Salary: $90,000–$105,000
- Bonus: Up to 10% in the first year based on performance
- Benefits Include:
- Health & Dental Insurance (50% employer contribution after 60 days)
- 2 Weeks PTO in Year One
- Commuter Benefits Program
- Supportive ownership and collaborative team culture
- The opportunity to grow with a beloved NYC bakery brand
Apply here or email us at:
hiring@personenyc.com
Salary : $90,000 - $105,000
