What are the responsibilities and job description for the Business Analyst position at Pet Screening?
Our Vision :
PetScreening strives to be the global leader for pet screening and animal validation. We want to make the world more pet inclusive no matter where you live, work, play, or stay.
Our Mission :
PetScreening advocates responsible pet ownership and helps validate legitimate assistance animal accommodation requests.
What We Do :
PetScreening™ is the fastest growing pet-property tech SaaS company. We help property managers and housing providers manage residents" pets and assistance animals (service animals / emotional support animals / companion animals / etc.). Our proprietary screening platform adds an additional layer of liability protection by having a standardized process when dealing with household pets and assistance animals.
Our Culture :
PetScreening has a pet-friendly office located in the heart of the Merino Mill in Mooresville, NC (Lake Norman area). Our large office provides space for independent, team, and large group collaboration within several different types of work spaces. Our casual office environment encourages our employees to bring their pets to work. We offer a hybrid schedule, which includes select optional remote work days allowing our employees to work hard while having fun.
Benefits Offered :
- Medical / Dental / Vision / HSA benefits offered after 30 days of employment.
- Company sponsored Life Insurance and Short Term Disability.
- Optional Life Insurance and Long Term Disability Plans.
- 401(k) with 3% match regardless of employee contribution. Quarterly open enrollment.
- Paid time off accrual beginning first day of employment
- Paid holidays
- Optional remote work days
- Paid Family / Military / Bereavement leave
- Pet friendly office
Job Summary :
We are seeking a highly motivated and detail-oriented Business Analyst to join our dynamic product team. In this role, you will be instrumental in supporting our customer support teams and enhancing their decision-making capabilities within Zendesk. The ideal candidate will manage and build custom dashboards and innovative solutions that directly impact customer experience, as well as collaborate with stakeholders to define and understand both functional and non-functional business requirements. Strong communication skills and a proactive approach to problem-solving are essential for success in this position.
Key Responsibilities :
Chat bots
Qualifications :
Preferred Qualifications :
Why Join Us :
This is an exciting opportunity to be part of a growing team that impacts the customer experience directly. At PetScreening, we prioritize innovation and continuous improvement, and we are looking for a passionate Business Analyst to contribute to our vision and success.
If you"re ready to take your career to the next level and make a meaningful impact, we encourage you to apply!
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