What are the responsibilities and job description for the Pet Grooming Salon Operations Manager position at Petco?
Company Overview
Petco is a leading pet care company dedicated to providing exceptional services and products for pets and their owners. As a Grooming Salon Leader, you will play a crucial role in delivering high-quality grooming services while fostering a positive and collaborative work environment.
Job Description
This position is responsible for overseeing the day-to-day operations of the grooming salon, ensuring smooth and efficient workflows, and managing inventory levels. You will also be responsible for recruiting, hiring, training, and supervising a team of entry-level trainees up to professional level grooming staff.
- Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand.
- Monitor salon performance metrics such as revenue, customer satisfaction, and partner productivity.
To be successful in this role, you should have:
- Strong leadership skills with a desire to lead, train, and develop people.
- Expert knowledge of various dog breeds, grooming requirements, common health issues, and behaviors.
- Ability to work effectively with pet parents and provide exceptional customer service.
- Familiarity with industry trends and best practices.
Benefits
Petco offers a dynamic and rewarding work environment with opportunities for career growth and development. Some benefits include:
- Competitive base pay.
- Medical, dental, vision, and more.
- 401k and other retirement plans.
- Paid Time Off.
- Petco Discounts.
