Guest Service Associate

Petit Soleil is a independently owned boutique hotel in the downtown San Luis Obispo area. We are looking for a guest service associate to join our team. This position is all encompassing: front desk, food preparation, serving and bartending. Potential applicants should be self motivated, outgoing, and love interacting with guests.

Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Register guests and assign rooms, ensuring all necessary information is obtained
• Provide information about hotel amenities, services, and local attractions
• Handle guest inquiries, requests, and complaints promptly and courteously
• Up-sell hotel services and amenities to enhance guest experience
• Process guest check-ins and check-outs efficiently and accurately
• Maintain a clean and organized front desk area, kitchen and dining room
• Take guest orders and deliver food and beverages to tables, ensuring satisfaction
• Prepare baked goods and daily offerings for guests
• Maintain cleanliness of kitchen and dining rooms, including dishes.
• Serve cocktails, beer and wine
• Maintain knowledge of our current menu offerings

Qualifications:

• High school diploma or equivalent
• Food Handler's Certificate (can obtain after hiring)
• RBS Certificate (can obtain after hiring)
• Excellent communication and customer service skills
• Ability to speak multiple languages is a plus (e.g., bilingual or multilingual)
• Ability to work flexible hours, including weekends and holidays
• Must be at least 21 years old for bar and alcohol service
• Must be available weekends and holidays

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.

Job Types: Part-time, Seasonal

Pay: $18.00 - $20.00 per hour

Expected hours: 8 – 24 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Every weekend
• Holidays
• Morning shift
• Night shift

Ability to Relocate:

• San Luis Obispo, CA 93401: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20