What are the responsibilities and job description for the Front Desk Receptionist position at Petitpren Inc?
Petitpren Inc. is a beer distributor located in Clinton Township, MI, servicing Macomb County and a portion of the Wayne County area centered around Hamtramck. A leader among beer distributors since 1933, we work every day to provide the highest quality of products and superior service to our customers.
We have a wide variety of brands and styles of beer from suppliers such as Anheuser-Busch, Diageo, Blake's Hard Cider, Rochester Mills and more! We are looking for people that want to learn more about the wholesale and beer industry.
Are you someone who is energetic, organized, and a team player? Then we have the perfect role for you! Join Team Petitpren as our Front Desk Receptionist.
Qualifications:
- High school graduate or GED equivalent required
- Must have valid driver's license
- Must be able to pass pre-employment drug screen and background
- Proficient in Microsoft Word, Excel, and Outlook
- Excellent verbal and written communication skills
- Ability to multi task
- Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our customers and visitors
- Some knowledge of office work or customer service preferred
Job summary: This position is responsible for answering/routing incoming calls, maintaining customer account information and is the first point of contact for visitors. Other tasks include: Daily check scanning, back up intake for 7-11 orders, sales expenses, and drivers end of day processing.
Shift: 8:30am-5pm, Monday-Friday. NO WEEKENDS!
Responsibilities include but are not limited to:
- Answer and route incoming phone calls
- Greet customers, suppliers, and visitors coming into the building
- Take customer orders and enter into VIP
- Manage voicemail boxes
- Assist sales reps and merchandisers making changes to orders
- Maintain records of Meijer orders, notify supervisor of any late orders
- Verify all mobility orders are in VIP by running reports to confirm all orders have been received for next day delivery
- Complete end of day reporting
- Write up all special delivery instructions and forward to Warehouse operations team by end of day
- Process reroutes as requested
- Various administrative tasks to assist our Accounting team as needed
As a Front Desk Receptionist you will receive...
- Health benefits
- 401(k) with company match!
- PTO
- Employee discounts
- Flexible hours
- Opportunity for advance within the company
- Employee outings
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Clinton Township, MI 48036: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $15 - $17