What are the responsibilities and job description for the Cashier/Customer Service position at Petro Mart?
Job Summary
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions and assisting with product inquiries. Your ability to communicate effectively and create a welcoming environment will be essential in enhancing customer satisfaction and driving sales.
Duties
- Engage with customers to provide outstanding service and support during their shopping experience.
- Process transactions accurately using the Point of Sale (POS) system.
- Conduct product demonstrations to showcase features and benefits, encouraging customer engagement.
- Assist customers with inquiries, providing information about products and services.
- Upsell additional products or services based on customer needs and preferences.
- Maintain an organized and stocked sales floor, ensuring products are readily available for customers.
- Collaborate with team members to achieve sales goals and enhance overall store performance.
- Handle cash, credit, and debit transactions while ensuring compliance with company policies.
Skills
- Strong customer service skills with the ability to communicate effectively with diverse clientele.
- Basic math skills for accurate transaction processing.
- Experience with POS systems is preferred but not required; training will be provided.
- Ability to perform product demos and explain features clearly to customers.
- Bilingual abilities are a plus, enhancing communication with a broader customer base.
- Collaborative mindset to work effectively within a team environment.
- Sales-oriented approach with experience in upselling or cross-selling products.
- Attention to detail in stocking shelves and maintaining store appearance.
Join us in delivering exceptional service and creating memorable shopping experiences for our customers!
Job Types: Full-time, Part-time
Pay: $14.00 - $14.50 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $14 - $15