What are the responsibilities and job description for the Inbound Phone Sales @ Pet Care Facility position at Petropolis: Empowered Pet Care?
About Petropolis
Petropolis is a family owned business that has been operating the original Chesterfield location for over 30 years and our newest St. Charles location since June of 2020 to provide boarding, daycare, grooming, and training services for our customers. It is our mission to empower the pets in our care by always allowing them to make their own choices, never using punishments, and setting them up to succeed as often as possible. We believe that by embracing these rules we can help our guests be as confident, independent, and happy as possible.
Inbound Phone Sales Job Summary
You’ll be responsible for talking to potential clients on the phone, as well as in person, to explain our services and pricing, answer any questions they may have and, above all, help them feel secure in their decision to leave their pets in our care. You will create client profiles, capturing all required information, and set up their pet's first visit to our facilities.
You’ll also be responsible for tracking your calls and entering all required information into our call tracking form.
We are looking for team members who:
- Love animals
- Are skilled at active listening
- Have a passion for sales
- Are energetic
- Comfortable spending most of day handling phone calls
- Want to work 40 hours per week
- Have weekend availability (every other weekend)
- Will embrace Pet Empowerment values
Pay
Team member in this position earn between $21 - $25 per hour. This includes a base pay of $14/hour and commission that averages between $7 - $11/hour
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Commission pay
- Hourly pay
- Uncapped commission
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- No nights
- Weekends as needed
Application Question(s):
- Are you interested in full time or part time?
- Are you open to working at either of our locations? (Chesterfield or St. Charles)
- Are you available to work every other weekend, including both Saturday and Sunday?
Experience:
- Call center: 2 years (Required)
- Customer service: 2 years (Required)
Work Location: In person
Salary : $7 - $11