The Assistant Store Manager works closely with the Store Manager to run a convenience store and retail fuel site. Most stores are open 24 / 7 and management personnel must be available to work a flexible schedule including nights, weekends and holidays. This is a full-time position.
Essential Job Functions
Perform all functions of the Store Manager in his / her absence
Greet guests and process customer transactions
Prepare and maintain foodservice and beverage offerings
Supervise and assist store associates in daily operations
Provide excellent customer service and quickly resolve guest concerns, including credit card issues and equipment malfunctions
Assist in recruiting, hiring, and training store personnel
Create and submit daily store reports, monitor P&Ls
Assist with personnel documentation, such as coaching and counseling
Oversee cash handling and verify accounting accuracy
Control merchandise and fuel inventories, including monitoring tank gauge systems
Travel independently to neighboring locations to collect fuel survey data
Assist with ordering, inventory, and merchandise audits
Address employee grievances and disputes
Maintain site appearance standards, including stocking product, cleaning, and maintenance tasks
Implement and maintain health & safety procedures
Ensure compliance with all laws, regulations, and company policies
Basic Qualifications & Physical Requirements
18 years of age
Valid driver's license & reliable transportation
High school diploma or equivalent
Authorized to work in the United States
Previous leadership experience in a customer service environment
Familiarity with inventory management software
Verifiable work history
Outgoing and friendly demeanor
Excellent communication in English (hear, speak, read, and write)
Able to safely lift 55 lbs. and carry short distances
Able to stand and walk for 8 consecutive hours
Climb a step ladder, reach with arms above head, grasp with hands, bend, and crouch
Use hands bilaterally & unilaterally
Able to withstand extreme temperatures for brief periods, such as when stocking freezers or performing outdoor maintenance
Accurately select options from a touch screen monitor
Accurately count US currency and make change
Basic computer knowledge including email and Microsoft Office programs
Multi-task and thrive in a dynamic retail environment
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Assistant Manager?
Sign up to receive alerts about other jobs on the Assistant Manager career path by checking the boxes next to the positions that interest you.
