What are the responsibilities and job description for the Front Desk Receptionist position at Pettit Law Office?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming environment. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
Duties
- Greet and assist visitors in a friendly and professional manner.
- Manage incoming calls and direct them to the appropriate personnel.
- Schedule appointments and maintain an organized calendar for staff members.
- Perform data entry tasks accurately, ensuring all information is up-to-date in our computerized systems.
- Handle filing and organization of documents, ensuring easy retrieval when needed.
- Process patient information and maintain confidentiality.
- Assist with billing inquiries and process payments as necessary.
Experience
- Previous experience as a receptionist or in a customer service role is preferred. .
- Proficiency in computer literacy, including experience with data entry and file management systems.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent communication skills, both verbal and written, to interact professionally with clients and team members.
Join us as we strive to provide outstanding service while maintaining a positive atmosphere for both clients and staff!
Job Type: Full-time
Schedule:
- 8 hour shift
Ability to Commute:
- Aurora, MO 65605 (Required)
Work Location: In person