What are the responsibilities and job description for the Financial Operations: Junior position at Peyton Resource Group?
Job Duties :
- Service both inbound and outbound phone calls across all product lines through automated and manual outbound dialing in an attempt to collect payment and / or arrange for payments, utilizing effective telephone collection techniques and principles while meeting call service levels
- Under close supervision, performs individual member needs assessment to quickly determine the member's reason for delinquency and provide customized solutions and advice to improve their financial security
- With close supervision, negotiates mutually satisfactory payment arrangements within defined guidelines
- Follows all applicable local, state, and national laws and regulations surrounding the collection industry and within company standards.
- Under close supervision, completes required account verification and account maintenance
- Documents all pertinent customer contact information and updates collection attempts / call results into the appropriate database
Required Experience :
About PRG
With 20 years of success in the staffing industry, Peyton Resource Group focuses on matching talent to the precise needs of our clients. Your success is our commitment, and we back up that commitment by only recommending opportunities that align with your goals. Our candidate-centric approach ensures you are in the driver’s seat of your career, and our team of recruiters will partner with you and support you every step of the way.
PRG’s dedication to service has been widely recognized throughout the industry. PRG has been awarded ClearlyRated’s Best of Staffing award for 10 straight years, as well as the Business Journal’s Best Places to Work in Dallas, San Antonio and Austin.
