Shipping/Receiving Clerk RMA

Job Description

Job Description

Department : Inside Sales

Reports to : QA Manager of Metrology

FLSA Status : Non-Exempt

Shift : Monday - Friday, 7 : 00 AM - 3 : 30 PM

SUMMARY

The Shipping / Receiving Clerk (RMA) is responsible for ensuring that incoming materials are received, properly stored, and staged for repair technicians or MRB disposition. Assures that Service orders are filled and shipped according to Standard Operating Procedures. Supports the overall efficiency and effectiveness of the RMA / Service department by assisting in both shipping and receiving duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exercise of judgment, discretion, and tact in all business matters and business relationships is required. Strong interpersonal skills and the ability to maintain clear and cooperative working relationships with co-workers and demonstrate regular attendance and punctuality are essential. The organization’s leadership promotes collaborative problem solving in both formal and informal work teams. Participation in and contribution to teamwork within the organization is required. Necessary interpersonal skills include being a self-starter, motivated, creative, flexible, self-confident, deadline oriented and able to multi-task. Employees must follow all quality and safety procedures of the company, including those at customer sites if applicable, and must abide by the corporate Code of Conduct in all situations.

Supervisory Responsibilities - None

Duties

• Stages materials for service evaluations.
• Packages for shipment and boxes per SOPs or customer instructions.
• Assists with receiving duties, including unloading, inspecting, and stocking incoming materials, as needed.
• Supports Production Control requests and other service-related duties as needed.
• Crates products for shipment.
• Ensures proper handling and storage of materials in compliance with company procedures.
• Processing shipments through vendor metering and label creation.
• Train Level I Shipping Clerks.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

80% inside, open warehouse environment, and 20% outside-yard environment, where temperatures during the year range from very cold (20s) in the winter to extremely hot (110 ) in the summer. Frequently lifting to 50 pounds, and occasional lifting up to 100 pounds with assistance. Must wear safety glasses and hearing protection where required, and a face shield while building crates and using packaging foam equipment.

Tasks require walking, sitting, bending, reaching, mobility, frequent lifting and pushing / pulling. Work requires computer skills (word processing, spreadsheet, and data-entry), attention to detail and accuracy. Communication skills including listening and speaking are required for interaction with other employees, vendors, and customers. Strong interpersonal skills, the ability to balance multiple tasks and any stress associated with the duties and responsibilities of this position are essential requirements in the performance of this job.

Secondary duties with added requirements may be assigned from time to time.

POSITION REQUIREMENTS

Company Values

Pfeiffer Vacuum Valves & Engineering (PV V&E) believes that we are all suppliers and customers of someone in our organization. Our employees must be able to demonstrate this customer-centric belief - which means that you are value-adding, reliable, performance-driven, innovative, service-minded, and agile – in all of their business activities. We expect that our company values of open mindedness, trust, communication, thinking strategically / being creative, being courageous, accountable, and humble, ethical sensitivity / compliance, resilience / facing diversity and fostering a culture of empowerment, engagement and collaboration will drive the actions of our employees.

General Qualifications :

Education and / or Experience

Any combination of education, training, and experience equivalent to graduation from high school, or that would provide the required knowledge, skill, and ability to successfully perform the assigned job duties.

Six months of shipping and / or receiving experience, or equivalent.

Language Skills

Good verbal and written communication skills.

Mathematical Skills

Basic mathematics skills.

Reasoning Ability

Able to work in a fast-paced service and logistics environment, with quickly changing work priorities, and with minimal interaction to complete assignments on time.

Certificates, Licenses, Registrations

Valid driver’s license.

TOOLS AND / OR EQUIPMENT

None.

WORK ENVIRONMENT

This position may work in various environments including office, factory, or home settings. Employees who choose to work from home are expected to comply with all company requirements for core work hours or in-person attendance at company meetings or events. (As applicable)

Pfeiffer Vacuum Valves & Engineering is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Danielle Clair at 530-841-9150.