What are the responsibilities and job description for the Senior Manager, Commercial Operations position at Pfizer?
Role Summary :
The Senior Manager of Commercial Information Management (Data Enablement) is responsible for managing oncology data management initiatives, including overseeing the integration, maintenance, and reporting of key data assets that support commercial operations. This role focuses on ensuring data accuracy, accessibility, and integrity while working with cross-functional teams to manage commercial information that drives business decisions. The Senior Manager will collaborate with teams across Pfizer, including IT, sales, marketing, and sales operations to ensure data processes align with business goals. This position reports to the Senior Director of Commercial Information Management within Pfizer’s Oncology Commercial Analytics team.
Key Responsibilities :
Data Management and Integration
Data Strategy Execution : Implement oncology data management strategies, ensuring alignment with commercial objectives and data accuracy across systems.
Data Systems Oversight : Support in the design, integration, and maintenance of database management systems, ensuring that oncology data is accurate, secure, and easily accessible for business use.
Data Sourcing and Infrastructure : Work with Pfizer Digital and data platform teams to implement data sourcing strategies and maintain robust data infrastructure to meet the business’s evolving needs.
Data Maintenance and Quality Assurance
Master Data Management (MDM) : Manage and quality control key oncology data, including HCP and healthcare organization (HCO) affiliations. Ensure master data is up-to-date and integrated into key commercial systems.
Data Accuracy and Compliance : Ensure that all data management processes comply with regulatory requirements and that data accuracy is maintained through robust quality assurance and governance measures.
Data Cleansing and Validation : Implement processes for data validation, cleansing, and updating to ensure that commercial data is reliable and ready for reporting and decision-making.
Data Performance and Analytics Support
KPI Tracking : Establish key performance indicators (KPIs) to track the quality and performance of oncology data assets. Continuously monitor data integrity and ensure KPIs are used to drive improvements in data management practices.
Data-Driven Insights : Work with analytics teams to turn oncology data into meaningful business insights that support commercial operations, sales strategies, and decision-making processes.
Collaboration and Stakeholder Management
Cross-Functional Collaboration : Collaborate with key stakeholders across Pfizer, including commercial operations, sales, marketing, and Pfizer Digital, to ensure data management solutions meet the needs of various business units.
Vendor Management : Coordinate with external vendors and data providers, ensuring that data sourcing and quality meet Pfizer’s standards and business needs.
Stakeholder Communication : Act as a liaison between data management and business teams, effectively communicating data challenges, opportunities, and solutions to stakeholders.
Project and Process Management
Project Management : Support key projects related to the development and optimization of oncology data management processes. Ensure projects are delivered on time, within scope, and aligned with business goals.
Process Improvement : Continuously identify and implement process improvements in data management, ensuring operational efficiency and scalability to support business growth.
Change Management : Implement new data management technologies and processes, ensuring smooth transitions and adoption by relevant teams.
Compliance and Data Security
Data Compliance : Ensure oncology data management processes adhere to regulatory guidelines such as HIPAA, GDPR, and other data privacy standards. Maintain transparency in data processes and governance practices.
Data Security : Implement data security best practices to safeguard sensitive oncology data (e.g., PII) and prevent unauthorized access or breaches.
Basic Qualifications :
Education : Bachelor’s degree in data management, computer science, information systems, or a related field.
Experience : Minimum of 6 years of experience in data management, information systems, or commercial information management in the pharmaceutical industry. Oncology experience preferred.
Technical Expertise : Strong experience with data management systems, including Snowflake, Dataiku, MDM, CRM platforms (e.g., Veeva), and cloud-based data solutions (e.g., AWS, Azure).
Project Management : Proven ability to support large, complex data management projects with multiple stakeholders, including cross-functional collaboration and vendor management.
Preferred Qualifications :
Oncology Data Expertise : Experience working with oncology-specific data, including patient-level data, healthcare provider information, and sales data in the pharmaceutical industry. Great to have IQVIA ONE KEY Data and Affiliation Data Management experience.
Cross-Functional Collaboration : Experience working with cross-functional teams in commercial operations, sales, and marketing, with the ability to translate business needs into data solutions.
Skills and Competencies :
Self-Starter : Demonstrates a proactive and independent approach to their work and responsibilities.
Analytical Thinking : Ability to analyze complex data sets and provide actionable insights that support commercial operations and decision-making.
Communication and Influence : Excellent communication and collaboration skills, with the ability to influence stakeholders across the organization and present data solutions.
Change Management : Experience driving change initiatives, including the adoption of new technologies and data processes.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Travel for meetings and team meetings.
Work Location Assignment : Must be able to work in assigned Pfizer office 2-3 days per week, or as needed by the business.
Last day to apply : Feb 18th 2025.
This role is not remote.
The annual base salary for this position ranges from $120,800.00 to $201,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver / parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.
Relocation assistance may be available based on business needs and / or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.
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Salary : $120,800 - $201,400
