What are the responsibilities and job description for the Beverage Cart Attendant position at PGA WEST Tournament Clubhouse?
POSITION SUMMARY
The Server/Beverage Cart Attendant is responsible for delivering exceptional food and beverage
services at the clubhouse and from the beverage cart.
EXPERIENCE, EDUCATION AND SKILLS REQUIRED
- Previous food and beverage service experience
- High‐energy outgoing personality with strong interpersonal skills
- Possesses a passion for exceeding guest expectations
- Must be trained in Food and Alcohol Server Safety
ESSENTIAL RESPONSIBILITIES
- Has a complete and comprehensive knowledge of all menus including specials
- Has a solid understanding of all liquor, beer and wine that is offered to guests
- Accurately records all sales of food and beverages
- When serving or operating the beverage cart: Creates experiences – indoors and out – that every guest will want to repeat
- Greets guest with a warm welcome that includes an introduction and uses the guest’s name whenever possible
- Provides continual magical service that takes and fills orders accurately and uses the guest’s name whenever possible.
- Ends with a fond farewell that uses the guest’s name whenever possible
- When operating beverage cart, Obtains and assumes responsibility for bank
- Checks fuel and fluid levels on cart before use
- Follows all procedures – including opening and closing inventories ‐ for obtaining food, ice, beverages and sundries
- Stocks cart with food, ice, beverages, sundries and emergency supplies
- Meets every guest at least two times on both nines
- Reconciles bank and inventory
- Cleans and stores cart
- Shares the responsibility for maintenance of the clubhouse
- Other duties as assigned by the manager on duty.
PHYSICAL AND MENTAL DEMANDS
- Ability to Multi-Task
- Ability to lift 25 lbs
- Ability to stand for long periods of time
TYPICAL WORKING CONDITIONS
Outside weather conditions