What are the responsibilities and job description for the Territory Manager - Arizona position at PGT Innovations, Inc?
Summary
Sells products for Western Window Systems to existing customers and solicits new customers by performing the following duties.
What You'll Do
Responsibilities
- Maintains and grows sales territory following the guidelines set up by the Regional Sales Manager.
- Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
- Travels throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers on sales floor or by phone.
- Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
- Advises customers on proper installation techniques to ensure product functionality and code compliance.
- Evaluates customer complaints and uses his discretion to bring it to a final resolution.
- Participates in forecasting sales for assigned territory using Microsoft Excel and CRM.
- Quotes prices and credit terms and prepares sales contracts for orders obtained.
- Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
- Works with inside sales representatives to keep account activities and literature up to date.
- Participates in local Building Association meetings and trade shows when possible, to display Western products.
- Maintains effective working relationship with Credit/Collections, Customer Service, Marketing, Service, and Transportation Departments to manage all aspects of customer experience from sales to installation.
- Provides assistance to Credit/Collections and Customer Service Departments to resolve problems as they arise with their assigned dealers.
- Enter new customer data and other sales data for current customers into CRM and Microsoft Excel.
- Investigates and resolves customer problems with deliveries.
- Assists Marketing in administrating promotions and sales support to customers.
- Sales Representative to enter dealer sales calls daily in the VOR (Voice of the Rep).
Who You Are
Qualifications
- Bachelor's degree (B. A.) from four-year college or university, and one to two years related experience and/or training; or equivalent combination of education and experience.
- Strong knowledge of PGT products, processes, and customer relations
- Strong mechanical aptitude.
- Knowledge of building codes and their impact on fenestration/room enclosures.
Travel requirements
- Frequent domestic travel is required to customer locations.
Who We Are
On March 28, 2024, PGT Innovations was successfully acquired by MITER Brands and incorporated into the organization’s portfolio. MITER Brands is a family of leading window and door brands united by a passion for quality and relentless pursuit of 100%.
WHY WE’RE DIFFERENT
We have one purpose: Build the most valued window and door brand in America. But, like all great things, that journey starts by bringing together a team of the most passionate, experienced and dedicated window experts in the industry. From our team to our customers and our communities, we strive to inspire deeper engagements and new possibilities for all. Because we believe that business is always personal.
PEOPLE FIRST ISN'T JUST A CATCHPHRASE.
It's a value we live every day. We make investments for the long-haul, to ensure the success of all. Because when our people win, we all win.
DOING THE RIGHT THING IS IN OUR DNA.
Through best practices, strategic investments and our relentless Pursuit of 100%, we strive for higher quality, greater precision and more efficiency in everything we do.
WE SERVE OUR CUSTOMERS AT A DEPTH THAT OTHERS CANNOT.
We find every opportunity to deliver seamless engagements and the extraordinary experiences that lead to valued, long-lasting relationships.
