What are the responsibilities and job description for the Dell Service Delivery Engineer - NYC area - occasional East Coast travel position at PGTEK?
Job Title: Dell Infrastructure Deployment Engineer
Location: New York City Metro Area (Travel Required)
Salary: 110-140K (based on experience)
Job Summary:We are seeking a Dell Infrastructure Deployment Engineer to implement and configure Dell enterprise hardware at customer sites across the NYC metro region. This person will also travel the entire East Coast from time to time to support customer deployments. The ideal candidate will have hands-on deployment experience with one or more of the following Dell technologies:
- PowerEdge Servers
- PowerStore
- PowerVault
- Top-of-rack network switches (Dell and/or Cisco)
- VX Rail
- Data Domain
This role requires a professional who is comfortable working on-site most days of the week, with occasional remote work. Some evening and weekend work may be necessary based on customer needs.
Key Responsibilities:- Travel to customer sites within the NYC metro area to deploy and configure Dell infrastructure.
- Unbox, rack, and cable hardware according to provided specifications and schematics.
- Power on, upgrade firmware, and perform initial system setup.
- Implement and configure servers, storage, and networking to meet customer requirements.
- Work collaboratively with customer IT teams to ensure successful deployments.
- Troubleshoot and resolve any issues during installation.
- Must reside in the NYC metro area and be willing to travel to customer sites.
- Must be comfortable jumping on a plane to support customer sites along the east coast - from Maine to Florida.
- US Citizen (required).
- Hands-on deployment experience with at least one of the Dell technologies listed.
- Ability to lift and rack equipment (up to 40 lbs).
- Willingness to occasionally work nights or weekends as required.
- Must be open to training and certification programs as needed.
- Reliable transportation for travel to customer locations (some air travel may be required).
- Dell certifications preferred (or willingness to obtain).
- Excellent customer service and problem-solving skills.
- Dell server, storage, or networking certifications.
- Experience with enterprise IT deployments in data center environments.
- Strong understanding of networking principles (switching, VLANs, basic routing).
- Familiarity with firmware updates, RAID configurations, and virtualization.
Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.
About PGTEK:
PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE, including disability/veterans.
