Demo

Customer Service Representative

PGW New Branding
Corpus Christi, TX Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 4/8/2025

Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.

Essential Job Duties:

  • Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for vehicles considered for sale to PGW.
  • Call center functions to provide quality customer service.
  • Ensure the company establishes and maintains constant communication with customers.
  • Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries.
  • Generate sales/buys from online leads.
  • May require an understanding of eBay and eCommerce sites.
  • Assume other duties as assigned.   

    Education & Experience:

    • High school degree or equivalent.

    Preferred Qualifications:

    • Call Center Customer service experience
    • Bi-Lingual, English & Spanish.
    • 2 years of college

    Knowledge/Skills/Abilities:

    • Must have good written and verbal communication skills.
    • Must have good customer relations skills.
    • Ability to work well with others.
    • Must have the ability to work under conditions of frequent interruptions.
    • Be attentive to details.

    Essential Physical Demands/Work Environment:

    • Work is primarily sedentary: must be able to sit for extended periods of time and use a computer,
    • keyboard, and mouse, frequently.
    • The employee must occasionally lift and/or move up to 50 lbs.

     

     

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