What are the responsibilities and job description for the Accounts Receivable Billing Specialist position at PHHI?
A little about us:
We are a leading provider of staffing solutions committed to delivering exceptional service and forging lasting relationships. We prioritize client and candidate satisfaction and seek individuals eager to contribute to our growth and success. We are passionate about delivering top-notch staffing solutions and need your expertise to continue our success.
Position Insights:
This is a full-time, on-site role based in Cumming, GA. The position involves managing the billing process and generating weekly invoicing for services provided to clients. Additionally, the role serves as the main point of contact for the client’s accounting team and is responsible for handling day-to-day accounting tasks.
It is ideal for the candidate to have experience with high-volume invoicing within the staffing industry, experience with billing an MSP (Managed Service Provider), as well as ensure accurate billing and resolutions of discrepancies and maintain a high attention to detail.
Key Ares of Responsibility:
- Responsible for accurately preparing and submitting invoices to customers within the provided deadlines.
- Provide billing-focused support for all customers and internal departments.
- Attentiveness to detail and accuracy, with a commitment to excellence and continuous process improvement
- Research and resolve complex situations and issues.
- Support incoming/outgoing calls and emails pertaining to questions on billing.
- Serve as the primary point of contact for escalated customer billing questions.
- Maintain, update, and distribute client-specific invoices on a regularly scheduled basis.
- Partner with customers and internal departments to collect specific invoice requirements and provide internal departments to ensure proper system setup.
- Work in partnership with members of the team and inter-departmentally as needed in providing client support regarding billing inquiries.
- Administer client parameters in an efficient and professional manner.
- Assist with the implementation of new technologies, processes, and procedures.
- Demonstrated capability to handle adversarial situations with a calm, professional, and assertive demeanor.
- Works closely with accounting leaders and accounting staff in the monthly review process to ensure accuracy in financial reporting.
- Respond to inquiries from staff and vendors in a timely manner.
- Other duties as assigned.
Qualifications and Experience:
- Bachelor’s degree in Accounting, Finance, or related field preferred.
- 2-3 years of experience with invoicing and billing preferred.
- 1 year of experience with invoice an MSP
- Strong analytical skills and a strong attention to detail.
- Proficiency in Microsoft Office, particularly Excel is required.
- Excellent communication skills and ability to work collaboratively with others.
- Ability to maintain confidentiality and handle sensitive information.
- Strong time-management skills and ability to manage competing priorities.
