Senior Business Systems Analyst

The Philadelphia Housing Authority, America's fourth largest public housing authority and leader in real estate development and property management is seeking a Senior Business Systems Analyst.

Reporting to the Vice President of Information Technology Management, the Senior Business Systems Analyst acquires and translates operational requirements for purposes of the design and implementation of complex PHA information technology systems.

The Senior Business Systems Analyst provides business analysis and communications expertise related to developing software modifications and for the analysis of PHA operational functions by examining user requirements for the design, development, quality control, and project documentation of software application development projects.

Salary Range: $74,200 - $94,600 annually.

Essential Functions

• Acts as an internal consultant within technology and business groups by using qualitative tools and process definition/improvement to re-engineer technical procedures aimed at increased operational efficiencies
• Interviews users, compiles and documents business requirements, coordinates with software developers, and tests new applications
• Meets regularly with operations staff to discuss and resolve application development and technical issues and coordinates testing of technical updates for specialized applications
• Works with programmers to evaluate and improve system functionality
• Develops project documentation, including operations manuals, procedures, and policies
• Analyzes systems to define functional requirements, systems integration and data requirements
• Assists with application integration, acceptance testing, post-implementation support, and communications with users
• Performs other duties as assigned

Required Education and Experience

Bachelor’s Degree in Computer Science, Information Systems, or a closely related field; AND at least 5 years of directly related experience. An equivalent combination of education and experience may be considered.

Required Knowledge

• Principles of design, modification, and integration of enterprise application software.
• Tools and techniques for business process analysis, and project management.
• Principles of network operating domains, relational databases, and software applications.
• Network computer system environments and device capabilities

Required Skills

• Strong critical thinking, analytical, and problem solving skills
• Evaluating business requirements and computer system solutions
• Responding effectively to customer service requests
• Preparing comprehensive and accurate reports.
• Assessing and prioritizing multiple tasks, projects and demands.
• Interacting with people of different social, economic, and ethnic backgrounds

About the Philadelphia Housing Authority (PHA)

Established in 1937, and with an employment workforce of over 1,100, the Philadelphia Housing Authority is a municipal agency providing public housing services to over 76,000 residents in the city of Philadelphia, Pennsylvania.

Financial support for Authority operations and capital needs comes primarily from rent payments and subsidies provided by the U.S. Department of Housing and Urban Development (HUD). PHA is one of a very select group of housing authorities across the nation that has attained Moving to Work (MTW) status. This designation allows housing agencies the opportunity and flexibility, on a local level, to develop and implement innovative housing and self-sufficiency strategies to benefit public housing residents and Housing Choice Voucher Program (HCVP) participants.

PHA is an equal opportunity employer and makes all employment decisions on the basis of individual qualifications without regard to race, creed, color, sex, sexual orientation, gender identify, pregnancy, national origin, ethnicity or ancestry, religion, age, disability, citizenship, marital status, military or veteran status, genetic information, or any other protected characteristic.