Social Media Specialist

Be a part of a revolutionary change!

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.

Our beautiful HQ in Stamford, CT is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC.

As a Social Media Specialist at PMI – you will be part of our Digital & Social Media team within our Commercial Smoke Free Products (SFP) Division, playing a key role in the planning, coordination, and delivery of our social media strategies across the web. You will work alongside our Commercial team leads to develop iconic and memorable brand experiences across social media while managing content & engaging with our online communities.

Your ‘day To Day’

• Working directly with our Content Team to manage our social channels, scheduling & publishing content efficiently and with agility.
• Managing all content streams and schedule/publish approved content across all relevant channels – consistently maintaining significant lead times on Social Media calendars for review, edits & more.
• Assisting in the development and delivery of social media strategies on channels such as Instagram, X, Facebook, LinkedIn and other emerging platforms.
• Working as a community manager for all digital channels in collaboration and partnership with our Customer Service and Operations teams to ensure best in class customer care and also overlook review management process both on 3rd party review sites (Google my Business, Trust Pilot etc) and own social media channels.
• Overseeing and managing content calendars, reporting, optimization, and tracking metrics for all brands. This includes reports on engagement, Key Performance Indicators (KPIs) and tracking collaboration goals on a weekly and monthly basis.
• Working with internal marketing teams to inspire, source & share localized UGC.
• Working with local content creators to expand network, brand reach – create meaningful relationships with LAS & LANU brand ambassadors.
• Ensuring customer feedback is responded to in a timely manner.
• Owning social media content development process from ideation, briefing, production, approval, and publication.
• Managing content approval flows across stakeholders including legal partners.
• Liaising with internal global social media department to ensure that channel excellence and best practices are applied within the market.
  
  

Who We’re Looking For

• 4 years of experience, ideally in-house in a relevant role, or digital agency experience
• Bachelor’s Degree required, ideally with major in Communications, Design, Public Relations, Marketing or other relevant field
• Legally Authorized to work in the U.S.
  
  

Annual Base Salary Range: $81,200 - $108,200

What We Offer

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.
  
  

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022.

Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.

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