What are the responsibilities and job description for the Sales Support, Clinical Application Specialist, Ultrasound Workspace (US-Remote) position at Philips?
The Clinical Applications Specialist will perform pre-sale and post-sale customer support in North America. The position will be responsible for product demonstration and the delivery of post-sales customer training in hospitals, clinics and private offices.
Your role :
Demonstrate products to potential customers and at trade shows, provide application training to end-users and industry partners, develop training plans to fulfill training obligations
Collaborate with internal team members to promote ideas and help determine ways to improve processes / procedures.
Develop and maintain relationship with customers, post-training retention activity (customer satisfaction program)
Feedback customer requirements to Product Management
Maintain and advance knowledge of current trends in cardiovascular imaging
You're the right fit if :
Minimum of 3 years related Clinical Ultrasound Experience. Must be a Registered Diagnostic Cardiac and / or Pediatric Vascular Sonographer (RDCS with AE required, RDCS with PE or RVT a plus) 3D Ultrasound and Strain Imaging Required
Excellent communications skills and customer service attitude, Ability to quickly learn, analyze and support complex customer workflows
Motivated to work independently with a focus on solving both clinical and technical customer issues
Approximately 50%- 75% travel including overnights and home office visits. Desire for candidates to reside near a major (non-regional) airport (within 1 hour drive)
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business
Discover our rich and exciting history
Learn more about our purpose
Learn more about our commitment to diversity and inclusion
Philips Transparency Details
The pay range for this position is $105,000 to $120,000 annually. The actual base pay offered may vary depending on multiple factors including, job-related knowledge / skills, experience, business needs, geographical location, and internal equity.
Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
US work authorization is a precondition of employment within the US. The company will not consider candidates who require sponsorship for a work-authorized visa.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
LI- FIELD
LI-PH1
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy / childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and / or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer / Disabled / Veteran
Salary : $105,000 - $120,000
