What are the responsibilities and job description for the Service Contracts Administrator - Nashville, TN position at Philips?
Job Title
Service Contracts Administrator - Nashville, TN
Job Description
Service Contracts Administrator - Nashville, TN
The Service Contracts Administrator will utilize foundational knowledge of Philips Customer Services business and portfolio offerings to support Service Sales. They will review proposals to ensure compliance before order acceptance, create and manage orders in the ERP system, and handle service contracts throughout their lifecycle.
Your role:
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
The hourly pay range for this position in TN is $21.27 to $34.04
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
Service Contracts Administrator - Nashville, TN
Job Description
Service Contracts Administrator - Nashville, TN
The Service Contracts Administrator will utilize foundational knowledge of Philips Customer Services business and portfolio offerings to support Service Sales. They will review proposals to ensure compliance before order acceptance, create and manage orders in the ERP system, and handle service contracts throughout their lifecycle.
Your role:
- Oversee all phases of contract administration, ensuring compliance with policies, accuracy of deliverables, and a clear path to cash. Analyze complex contract terms, pricing, and approvals to maintain regulatory and corporate alignment.
- Utilize CRM, ERP, and database tools to streamline data entry and contract processing. Maintain and enhance departmental procedures while ensuring cross-functional quality impact.
- Serve as the primary contact for contract-related requests, working closely with internal and external partners. Clearly communicate policies and best practices to support seamless contract execution.
- Research and resolve entitlement and booking issues, escalating as needed to drive solutions. Lead or participate in process improvement projects to enhance efficiency and team effectiveness.
- Balance multiple priorities while proactively assisting teammates and internal partners. Act as a role model by coaching others, fostering collaboration, and seeking opportunities to enhance team and business success.
- You’ve acquired 2 years of experience in sales support, customer service, or contract processing. This is an individual contributor role requiring strong attention to detail and accuracy in contract administration.
- Your skills include knowledge in CRM and ERP systems, as well as intermediate to advanced skills in MS Office (Word and Excel). Strong business acumen, intermediate math skills, and 10-key data entry proficiency are essential. Experience in data entry and contract processing is required. work efficiently under tight deadlines, handle multiple priorities, and use good judgment to make confident decisions within defined policies and procedures.
- You have a bachelor’s degree in business or a related field (preferred) or equivalent experience.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
- You’re an organized, detail-oriented professional with strong interpersonal and communication skills. You thrive in a collaborative environment, have a proactive mindset, and are eager to take on new responsibilities. A positive attitude and willingness to work overtime eventually to meet business demands are desirable.
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
- Learn more about our culture.
The hourly pay range for this position in TN is $21.27 to $34.04
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
Salary : $21 - $34
