What are the responsibilities and job description for the Customer Experience Specialist position at Philz Coffee?
Work Environment
Our stores are vibrant and inclusive workplaces where you can be yourself, express your individuality, and feel comfortable sharing your unique perspectives. We believe in empowering our team members to take ownership of their roles, contribute to our shared success, and enjoy a healthy work-life balance. Our core values guide everything we do, from how we interact with customers to how we collaborate with each other. If you share our commitment to kindness, respect, and inclusivity, you'll find a sense of belonging within our diverse and dynamic team.
Responsibilities
You'll be actively engaged throughout the day, tackling various tasks such as preparing beverages, handling transactions, maintaining store appearance, and restocking supplies. To ensure seamless service, you'll work closely with your colleagues to manage cash, credit card transactions, and inventory levels accurately. Your contributions will play a significant role in shaping the overall experience of our customers, so we rely on your attention to detail, positive attitude, and ability to multitask effectively. We'll support your development, providing ongoing training and guidance to help you master your responsibilities and pursue career advancement opportunities.
Benefits and Compensation
We recognize the value of our team members' hard work and dedication by offering a competitive compensation package, including a starting base hourly rate of $20-$21, participation in a tip pool averaging $7 per hour, and access to comprehensive benefits like medical, dental, and vision insurance, company-paid life insurance, 401(k) matching, flexible spending accounts, commuter benefits, mental health support, and paid holidays and time off.
Our stores are vibrant and inclusive workplaces where you can be yourself, express your individuality, and feel comfortable sharing your unique perspectives. We believe in empowering our team members to take ownership of their roles, contribute to our shared success, and enjoy a healthy work-life balance. Our core values guide everything we do, from how we interact with customers to how we collaborate with each other. If you share our commitment to kindness, respect, and inclusivity, you'll find a sense of belonging within our diverse and dynamic team.
Responsibilities
You'll be actively engaged throughout the day, tackling various tasks such as preparing beverages, handling transactions, maintaining store appearance, and restocking supplies. To ensure seamless service, you'll work closely with your colleagues to manage cash, credit card transactions, and inventory levels accurately. Your contributions will play a significant role in shaping the overall experience of our customers, so we rely on your attention to detail, positive attitude, and ability to multitask effectively. We'll support your development, providing ongoing training and guidance to help you master your responsibilities and pursue career advancement opportunities.
Benefits and Compensation
We recognize the value of our team members' hard work and dedication by offering a competitive compensation package, including a starting base hourly rate of $20-$21, participation in a tip pool averaging $7 per hour, and access to comprehensive benefits like medical, dental, and vision insurance, company-paid life insurance, 401(k) matching, flexible spending accounts, commuter benefits, mental health support, and paid holidays and time off.
Salary : $20 - $21
