What are the responsibilities and job description for the Outreach & Payroll Specialist - Youth Workforce Programs position at Phipps Neighborhoods?
Primary Function:
Under the supervision of the Operations Manager of Youth Workforce Programs position, the Operations Outreach & Payroll Specialist is responsible for supporting with the coordinating administrative, payroll, & recruitment procedures and systems for SYEP and WLG. The Operations Outreach & Payroll Specialist is responsible for supporting the Workforce Department in achieving outreach and enrollment goals for all programs mentioned previously. The Operations Outreach & Payroll Specialist will conduct various activities including recruitment, data entry, enrollment and audit preparation.
Duties and Responsibilities:
- Support with outreach and enrollment for WLG and SYEP
- Ensure all participant documents are secured and updated on funder systems
- Participate in all programs related internal audits and funder audits
- Serve as the point person for community and program phone calls
- Help ensure that Phipps Neighborhoods’ Workforce programs utilize best practices when conducting outreach activities, including serving as a resource to community members
- Be and sounding board for community members, providing guidance and feedback, and developing an integrated outreach strategy.
- Identify opportunities for improving effectiveness; ensure that workforce department is following all regulatory and funder mandated compliance requirements.
- Assist with the payroll administration and implementation for SYEP and WLG.
- Manage a caseload of worksites to support with payroll troubleshooting and updates
- Perform all tasks deemed necessary by the supervisor and Managing Director
Qualifications:
- High School Diploma or Equivalency required
- Bilingual in speaking English and Spanish preferred
- Some experience working with young adults & DYCD programs preferred
- Able to complete tasks and meet deadlines
- Comfortable speaking over the phone and answering messages
- Strong interpersonal, public speaking and relationship-building skills with the ability to communicate with a variety of stakeholders including program participants and staff.
- Strong critical thinking, analytical, and technical problem-solving skills are required. Ability to work independently as well as part of a team.
- Ability to work with people from diverse backgrounds. Self-directed and able to take initiative.
- Ability to handle matters of confidentiality with utmost tact and diplomacy.
- Lifting and transporting of moderately heavy objects, such as outreach tables, chairs and boxes of outreach materials.
- Perform other duties as assigned by the Operations Manager and/or Managing Director.
Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment
