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Director, Business Development (North East)

Phlow
Richmond, VA Full Time
POSTED ON 2/1/2025
AVAILABLE BEFORE 3/2/2025
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Description

The Director, Business Development will focus on identifying and securing new business opportunities for Phlow’s small molecule PR&D, kilo and metric-ton drug substance facilities. The primary focus is lead generation, proactive prospecting, and building a robust sales pipeline to drive organizational growth. This role requires strong expertise in identifying high-value opportunities in the pharmaceutical and biotech industries and converting leads into long-term partnerships.

Requirements

  • Lead Generation and Prospecting
  • Proactively identify and qualify new pharma and biotech leads through research, networking, cold outreach, and attending industry events.
  • Develop and execute a robust prospecting strategy to build a consistent pipeline of potential clients.
  • Diligently maintain Phlow’s CRM system, market intelligence platforms, and industry databases to ensure effective follow up, and internal dissemination of information.
  • Collaborate with Marketing to create customized outreach campaigns tailored to potential clients’ needs and challenges.
  • Client Engagement
  • Conduct discovery meetings with prospects to understand their requirements and pain points, both face-to-face and via videoconference
  • Understand and clearly communicate the company’s small molecule CDMO capabilities, including development and manufacturing services.
  • Establish trust and rapport with prospective clients as the initial and ongoing commercial point of contact.
  • Manage the entire CDMO business cycle including identification of leads, their qualification, establishing CDAs, processing RFPs, generation of Proposals to meet client needs, contract negotiations, and business closure.
  • Build long-term relationships with prospects through consistent follow-ups and tailored communication and being the “voice of the customer” within Phlow.
  • Target Achievement
  • Meet or exceed individual and organizational revenue and sales targets.
  • Regularly review sales performance metrics and adjust strategies to ensure alignment with goals.
  • Identify high-value opportunities within the existing pipeline and prioritize efforts to close deals efficiently.
  • Ensure accurate forecasting and reporting of sales activities, pipeline progression, and revenue projections.
  • Industry Networking and Representation
  • Professionally represent Phlow at industry conferences, trade shows, and other networking events to identify new opportunities and build existing relationships.
  • Develop a strong personal presence in the pharmaceutical and biotech industries to position Phlow as a partner of choice for advanced manufacturing.
  • Collaboration and Pipeline Management
  • Serve as the primary interface between client and internal teams including R&D, manufacturing, and project management, to ensure alignment and delivery of client projects.
  • Work closely with finance and legal teams to structure competitive and profitable proposals.
  • Provide regular client feedback to internal stakeholders to support service improvement and innovation.
  • Contribute to team and departmental initiatives outside of day-to-day business development activities.
  • Other duties as assigned.

Essential Job Duties & Responsibilities

To successfully perform in this role, candidates must perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience & Qualifications

  • >10 years of combined business development/sales and scientific/technical experience in the pharmaceutical, biotechnology, or life sciences industries, at least 3 of those spent selling drug substance CDMO services.
  • Startup experience preferred.
  • Understanding of the proposal development process, building quotes, budgeting, and managing activities to defined timelines.
  • Existing customer network, positive relationships, and in-depth knowledge of agreement negotiation and execution from a previous drug substance CDMO business development role.
  • Mindful listener and communicator with ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether verbal or written.
  • Excellent interpersonal skills, with an ability to articulate solutions to customers as a trusted advisor.
  • Highly motivated and able to work independently, multi-task, and set priorities.
  • Proficiency in Microsoft Office, CRM, and lead generation tools.
  • Remote role, located in the assigned Territory.
  • Ability and willingness to travel for client visits, industry events and to Phlow’s sites, as required (approx. 50%).
  • This role requires authorization to work in the United States as defined by applicable laws and regulations.

Education & Certifications

Bachelor's degree in Physical or Life Sciences required; post graduate scientific degree preferred

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