OST Coach

PHMC is proud to be a leader in public health. PHMC requires all employees to be fully vaccinated for COVID-19 before the first day of employment. We will offer the vaccination at no cost via our Health Centers.

*JOB OVERVIEW:

PHMC, a non-profit public health institute, serves as the intermediary entity for the City of Philadelphia Department of Human Services’ Out of School Time Project (DHS OST). In this role, PHMC manages a citywide contract with approximately 130 programs and provides contract oversight, data management, and fiscal oversight. The DHS OST project supports approximately 15,000 youth in grades K-12 through afterschool and summer programs throughout the City of Philadelphia. The project aims to provide quality out-of-school time programming to improve life skills, increase academic engagement, and prepare youth for higher education and employment.

The OST Coach will oversee the activities of a caseload of City-funded K-8th or High School OST programs. The Coach performs monitoring and delivers coaching to maintain quality programming for a caseload of OST providers. The Coach will perform on-site observations of program operations and deliver supports necessary to maintain the quality standards of OST program activities. The OST Coach position will focus on K- 8th or High School programming. This position reports to the OST Coach Manager. This position requires office and field-based activities.

*RESPONSIBILITIES:

• Establish and maintain an effective coaching relationship with the assigned caseload of City-funded OST programs ensuring consistent communication and use of data to advance both OCF and Provider objectives
• Deliver supports and direct resources to maintain the quality and compliance of OST-funded programming
• K- 8th programming focuses on literacy delivered through Creative and Performing Arts, Athletics/Health, and STEM, as well as embedded career awareness and exposure strategies
• High School programming focuses on career preparation integrated into hands-on and interactive structured activities that foster deeper understanding of career pathways, career and college options, and development of personalized post-secondary plans
• Conduct site visits for assigned caseload of OST programs, at a frequency of at least three (3) days per week and submit site visit reports within one week of each visit
• Ensure Provider adherence to data collection protocols and assess programs for quality, capacity, and adherence to OST operational standards
• Support the development, implementation, and monitoring of quality improvement plans
• Assess program needs and provide targeted resources and professional development to respond to those needs
• Collaborate with the performance management team to pilot and model tools including but not limited to Making Meaning of Multiple Dataset events (M3’s) and the National Institute for Out-of-School Time’s After School Program Assessment System
• Conduct and document program observations
• Identify trends in the assigned caseload and collaborate with Coaches to disseminate effective strategies
• Be main point of contact for all assigned program staff, contracted agency leaders, and school principals
• Collaborate with coaching team to develop and deliver resources to providers (on-site workshops, learning communities, roundtables, etc.)
• Support the OST Contracts team with the annual continuation application or competitive proposal process
• Typical duties will occur Monday-Friday between 9am and 5pm, however, occasional weekend and evening activities may be required
• Perform other OST-related duties or special projects as directed by supervisor

*SKILLS:

• Knowledge of principles, practices, research, and current developments in the field of youth development
• Understanding of regulations applicable to the delivery of social services to children and youth
• Ability to evaluate the effectiveness program operations and guide ongoing improvements
• Willingness to adapt to changing work demands
• Ability to relate to diverse program environments and people of diverse cultures
• Ability to work collaboratively with team members, providers and stakeholders
• Excellent oral and written communication skills
• Strong analytical and organizational skills, ability to multi-task and work independently
• Working knowledge of best practices in nonprofit management
• Strong interpersonal skills
• Excellent judgment
• Technologically proficient, specifically in Microsoft Word, PowerPoint, and Outlook

*EXPERIENCE:

• Minimum three (3) years of experience in education programs for elementary school aged
youth, teens, or opportunity youth
• Experience working with coaching, capacity building, training, mentoring, and data-informed performance management

*EDUCATION REQUIREMENT:

• Bachelor’s degree in education, social services, public administration, public health, or related field;
• or 3 years of experience in education, social services, or programming for youth, teens, or opportunity youth

SALARY GRADE: 18

PHMC is an Equal Opportunity and E-Verify Employer.