What are the responsibilities and job description for the Advance Care Command Specialist position at Phoebe Putney Health System?
Primary responsibility of this position is assigning beds for all incoming patients and in-house transfers.Accurate knowledge
and expertise in the bed management system is required. Critical thinking skills and basic knowledge of patient diagnoses is
required in order to ensure that patients are admitted to the most appropriate bed available to meet their clinical needs. This individual must be able to work collaboratively with the clinical leaders from all areas including House Supervisors, Bed Flow Coordinators, Access Care Managers, Patient Care Unit Managers, Charge Nurses, Physicians and Leadership. The Advanced Access Coordinator coordinates logistical activities of critical patient flow. This individual must possess open communication skills be able to articulate and collaborate with all levels of staff, especially the nurses on the nursing units. Must be able to assess and navigate the hospital's patient census at all times providing critical decision making skills to mitigate need for diversion. The Advanced Access Coordinator engages key decision makers to facilitate discussions
regarding surge issues and if necessary places the appropriate calls related to Divert status as advised by the RN Command Center Manager, Director or VP of Phoebe Care Command. In addition to the bed management responsibilities the
Advanced Access Coordinator is able to perform the other non-clinical duties in Phoebe Care Command including but not limited to Central Transport Coordinator, Patient Registration, EVS Coordinator and EMS Transport duties. The Adv. Access Coordinator guides the activities of the non-clinical staff on a daily basis leading the appropriate huddles. EDUCATION REQUIREMENTS
High School Diploma
2 -3 years healthcare (required)
and expertise in the bed management system is required. Critical thinking skills and basic knowledge of patient diagnoses is
required in order to ensure that patients are admitted to the most appropriate bed available to meet their clinical needs. This individual must be able to work collaboratively with the clinical leaders from all areas including House Supervisors, Bed Flow Coordinators, Access Care Managers, Patient Care Unit Managers, Charge Nurses, Physicians and Leadership. The Advanced Access Coordinator coordinates logistical activities of critical patient flow. This individual must possess open communication skills be able to articulate and collaborate with all levels of staff, especially the nurses on the nursing units. Must be able to assess and navigate the hospital's patient census at all times providing critical decision making skills to mitigate need for diversion. The Advanced Access Coordinator engages key decision makers to facilitate discussions
regarding surge issues and if necessary places the appropriate calls related to Divert status as advised by the RN Command Center Manager, Director or VP of Phoebe Care Command. In addition to the bed management responsibilities the
Advanced Access Coordinator is able to perform the other non-clinical duties in Phoebe Care Command including but not limited to Central Transport Coordinator, Patient Registration, EVS Coordinator and EMS Transport duties. The Adv. Access Coordinator guides the activities of the non-clinical staff on a daily basis leading the appropriate huddles. EDUCATION REQUIREMENTS
High School Diploma
- or GED (Required)
2 -3 years healthcare (required)
- 3 -4 years call center, customer service, physician practice, high volume business (required)
- Preferred Certifications/Licensures: Certified Patient Account Representative (CPAR)
