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Patient Experience Representative

Phoebe Putney Health System
Albany, GA Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 3/14/2025

EDUCATION REQUIREMENTS

  • High School Diploma or GED (Required)
  • 2 year / Associate Degree (Preferred)

EXPERIENCE REQUIREMENTS

  • 2 - 3 years Experience in Service excellence and (or) healthcare environment (Required)

    • CERTIFICATIONS AND LICENSURES

  • Required Certifications and Licensure : Basic Life Support (BLS) must be obtained within 6 months of hire.

    • GENERAL SKILLS

  • Organizational Skills
  • Communication Skills
  • Interpersonal Skills
  • Customer Relations
  • Analytical
  • Grammar / Spelling
  • Read / Comprehend Written Instructions
  • Follow Verbal Instructions
  • Basic Computer Skills
  • Problem Solving Skills

    • PHYSICAL REQUIREMENTS

  • Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors
  • Have good - manual dexterity and eye-hand-foot coordination
  • Ability to perform - repetitive tasks / motion

    • PHYSICAL DEMANDS

  • Standing - Continuously within shift (67-100%)
  • Walking - Continuously within shift (67-100%)
  • Sitting - Frequently within shift (34-66%)
  • Twist at waist - Occasionally within shift (1-33%)
  • Pushing / Pulling - Occasionally within shift (1-33%)

    • Job Description URLhttp : / / www.phoebeputney.com / JobDescriptions / PatientExperienceRepresentative-GuestServices-85060.pdf

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