What are the responsibilities and job description for the Homeless Outreach Specialist position at Phoenix Community Development Services?
SUMMARY OF ORGANIZATION
Phoenix Community Development Services mission of “Turning Lives Around” reflects our long history of serving populations of individuals who have limited resources and support systems, including those have been homeless or who are currently facing homelessness who have mental health challenges and face financial burdens such as extremely low to zero income. Phoenix CDS is committed to providing comprehensive, supportive services to our most vulnerable citizens who face great challenges. Our primary goal is to end homelessness and provide the individuals, families and veterans we serve with a warm, safe place to live independently – and away from the dangers of the streets. We work with them to set and achieve goals, make healthy life choices, find employment, build skills, and become stable, self-sufficient members of society.
Visit our website for more company information: https://phoenixcds.org/.
PURPOSE OF THE POSITION
The Outreach Specialist is responsible for efforts include engaging and building trust/rapport with individuals experiencing homelessness residing in a men’s homeless shelter. This position is tasked with providing mental health services through developing coping strategies, harm reduction techniques, and referrals to local mental health providers while monitoring progress through various clinical assessments and tools. The Outreach Specialist’s goal is to assist homeless individuals to accept care for their health and safety and assist them in becoming integrated into the community by accepting placement and stabilization opportunities to improve their lives. Applicants are encouraged to possess time management, organization, and conflict resolution skills.
QUALIFICATIONS/SKILLS/COMPETENCIES
Must have the following:
- Current and valid driver’s license
- High School Diploma or GED
Preferred Qualifications:
- Experience in a field related to mental health supportive services or serving individuals experiencing homelessness
- Communicate effectively verbally and in writing.
- Knowledge of various clinical criteria related to issues confronting our consumers (i.e. mental health, substance abuse, housing)
- Knowledge of local service provider network (i.e. substance abuse treatment, mental health services, employment readiness services)
- Use Rules of Professional Ethics, Regulations and Confidentiality and apply to daily work situations.
- Basic knowledge of Windows office systems such as Word, Excel and Outlook
PERKS
- Mission-focused career impacting change and measurably improving outcomes for individuals served
- First Shift; Monday - Friday; No weekends
- Direct contacts with individuals with behavioral health diagnoses
- Interdisciplinary team approach
- Most time spent in community working directly with individuals where they are commonly present (encampments, homeless shelter, food pantries/soup kitchen, etc.)
BENEFITS
- Medical, Dental, Vision, Life, and Disability Insurance (available)
- Healthcare Savings Account (HSA)
- 403b
- 403b company match
- PTO
- Employee Assistance Program
- "It's A Win/Win" Referral Program
- P4P Bonus Program
Job Type: Full-time
Pay: $16.50 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $17 - $19
