Residential Service Coordinator/Home Manager

Phoenix Community Services L.L.C.

Serving for Better Life!

*Residential Service Coordinators pay will be discussed during interview.

Residential Service Coordinators (RSC) work directly with clients with intellectual and developmental disabilities to provide person centered support; promote confidentiality, privacy, human dignity, uniqueness, and physical and emotional well-being while supporting the individual to lead a self-directed life.

REQUIREMENTS

• Must be 21 years of age or older
• Must have valid driver’s license
• Must have reliable transportation
• Must have completed all areas of required training with a competency score of 80% or above.
• CPR training
• Must have negative TB or chest x-ray.
• Must meet all requirements of the Criminal Background checks.
• Must have the ability to interpret and instruct staff in the implementation of all plans: PCISP, Behavior Plan, Health Risk Management Plan, Medication Administration, and Seizure Management Plan.
• Demonstrate the ability to communicate effectively and complete all required documentation and reports

RESPONSIBILITIES

Responsible for building and managing the scheduling of Direct Support staff across assigned homes. This includes organizing coverage for holidays, vacations, sick leave, and other shifts as needed. If another DSP cannot provide coverage, the RSC will cover the shift.

Responsible for ensuring staff implement all client plans, including Person-Centered Individual Support Plans (PCISP), Behavior Support Plans (BSP), Health Risk Plans, and Medication Administration.

Communicate ongoing information/updates between DSP, Nurse, Administration, Case Manager, Behavior clinicians, Clients, and Guardians

Train and supervise Direct support staff following the PCS training guidelines and onboarding outline.

Create relevant documentation, which may include home leader reports, GER (General Event Reports), staff schedules, billing, employee performance reviews, staff improvement plans, and emergency drill reports.

Participates in and coordinates employee training.

Ensures all required documentation is descriptive and submitted after each scheduled shift.

Verify that Medication Administration Records (MARS), bowel movement (BM) charts, sleep charts, and client goals are complete and accurate.

Complete daily billing tasks and submit complete billing to the QIDP on the 16th and 30th of each month.

Assign appropriate tasks to staff and ensure that tasks are completed in the clients’ homes

Track and schedule all client DHI hours and ensure documentation is complete

Conduct and document monthly home meetings with Direct support staff

Ensure clients home have adequate groceries, cleaning supplies, and hygiene products at all times.

Responsible for all client money signed over to you, saving receipts from all transactions, and maintaining communication with the Financial Director

Ensuring all clients bills are turned into the Financial director in a timely manner

Transport all clients to scheduled labs and Dr. appointments, and communicating any updates or changes with the PCS Nurse

Assists with moving transitions needed for new clients or new home for existing clients

The RSC adheres to all HIPAA regulations and promptly reports any violations to QIDP

Complete other duties as assigned by Administration and QIDP

Reporting Responsibility: This position reports to the QIDP/ Administration

*Residential Service Coordinators pay will be discussed during interview.

Please visit www.phoenixcommser.com to apply.

Job Type: Full-time

Pay: $32,000.00 - $37,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Weekends as needed

People with a criminal record are encouraged to apply

Application Question(s):

• Do you have Open availability?

Experience:

• Home health Care: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $32,000 - $37,000