What are the responsibilities and job description for the Residential Service Coordinator position at Phoenix Community Services?
Residential Service Coordinators (RSC) work directly with clients with intellectual and developmental disabilities to provide person centered support; promote confidentiality, privacy, human dignity, uniqueness, and physical and emotional well-being while supporting the individual to lead a self-directed life.
REQUIREMENTS
- Must be 21 years of age or older
- Must have valid driver’s license
- Must have reliable transportation
- Must have completed all areas of required training with a competency score of 80% or above.
- Current in CPR training
- Must have negative TB or chest x-ray.
- Must meet all requirements of the Criminal Background checks.
- Must have the ability to interpret and instruct staff in the implementation of all plans: PCISP, Behavior Plan, Health Risk Management Plan, Medication Administration, and Seizure Management Plan.
- Demonstrate the ability to communicate effectively and complete all required documentation and reports
RESPONSIBILITIES
· RSC will be in the office Monday through Friday and work remotely as necessary.
· Responsible for recording clock-in and clock-out times for each shift using the PCS clock-in application.
· Responsible for building and managing the scheduling of Direct Support staff across assigned homes. This includes covering and organizing coverage for holidays, vacations, sick leave, and other shifts as needed.
· Available as needed (PRN) based on requests from the administration.
· Responsible for ensuring staff implement all client plans, including Person-Centered Individual Support Plans (PCISP), Behavior Support Plans (BSP), Health Risk Plans, and Medication Administration.
· Communicate ongoing information/updates between DSP, Nurse, Administration, Case Manager, Behavior clinicians, Clients, and Guardians
· Train and supervise Direct support staff following the PCS training guidelines and onboarding outline.
· Create relevant documentation, which may include home leader reports, GER (General Event Reports), staff schedules, billing, employee performance reviews, staff improvement plans, and emergency drill reports.
· Participates in and coordinates employee training.
· Ensures all required documentation is descriptive and submitted after each scheduled shift.
· Verify that Medication Administration Records (MARS), bowel movement (BM) charts, sleep charts, and client goals are complete and accurate.
· Complete daily billing tasks and submit complete billing to the QIDP on the 16th and 30th of each month.
· Assign appropriate tasks to staff and ensure that tasks are completed in the clients’ homes
· Schedule and track all client DHI hours and ensure documentation is complete
· Conduct and document monthly home meetings with Direct support staff
· Ensure clients homes have adequate groceries, cleaning supplies, and hygiene products at all times.
· Responsible for all client money signed over, saving receipts from all transactions, and maintaining communication with the Financial Director
· Ensuring all clients bills are turned into the Financial director in a timely manner
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· Transport all clients to scheduled labs, Dr. appointments, and communicating any updates or changes with the PCS Nurse
· If new client home location is needed RSC will assist in setting up utilities, heat, cable, etc…
· Assists with moving transitions needed for new clients or new home for existing clients
· The RSC adheres to all HIPAA regulations and promptly reports any violations to QIDP
· Complete other duties as assigned by Administration and QIDP
· This is a Salaried position. If overtime is required, any hours worked beyond 40 hours within a 7-day period will be compensated at a flat rate of $17 per hour.
· Starting annual salary for RSC $33,800
· Annual Pay Increases are based on the Performance Evaluations.
33-35 points- 5% Increase
28-32 points- 4% Increase
23-27 points- 3% Increase
18-22 points- 2% Increase
13-17 points- 1% Increase
0-12 points- No increase/Corrective action plan
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: No less than 40 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $33,800