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Residential Service Coordinator

Phoenix Community Services
Anderson, IN Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 3/30/2025

Residential Service Coordinators (RSC) work directly with clients with intellectual and developmental disabilities to provide person centered support; promote confidentiality, privacy, human dignity, uniqueness, and physical and emotional well-being while supporting the individual to lead a self-directed life.

REQUIREMENTS

  • Must be 21 years of age or older
  • Must have valid driver’s license
  • Must have reliable transportation
  • Must have completed all areas of required training with a competency score of 80% or above.
  • Current in CPR training
  • Must have negative TB or chest x-ray.
  • Must meet all requirements of the Criminal Background checks.
  • Must have the ability to interpret and instruct staff in the implementation of all plans: PCISP, Behavior Plan, Health Risk Management Plan, Medication Administration, and Seizure Management Plan.
  • Demonstrate the ability to communicate effectively and complete all required documentation and reports

RESPONSIBILITIES

· RSC will be in the office Monday through Friday and work remotely as necessary.

· Responsible for recording clock-in and clock-out times for each shift using the PCS clock-in application.

· Responsible for building and managing the scheduling of Direct Support staff across assigned homes. This includes covering and organizing coverage for holidays, vacations, sick leave, and other shifts as needed.

· Available as needed (PRN) based on requests from the administration.

· Responsible for ensuring staff implement all client plans, including Person-Centered Individual Support Plans (PCISP), Behavior Support Plans (BSP), Health Risk Plans, and Medication Administration.

· Communicate ongoing information/updates between DSP, Nurse, Administration, Case Manager, Behavior clinicians, Clients, and Guardians

· Train and supervise Direct support staff following the PCS training guidelines and onboarding outline.

· Create relevant documentation, which may include home leader reports, GER (General Event Reports), staff schedules, billing, employee performance reviews, staff improvement plans, and emergency drill reports.

· Participates in and coordinates employee training.

· Ensures all required documentation is descriptive and submitted after each scheduled shift.

· Verify that Medication Administration Records (MARS), bowel movement (BM) charts, sleep charts, and client goals are complete and accurate.

· Complete daily billing tasks and submit complete billing to the QIDP on the 16th and 30th of each month.

· Assign appropriate tasks to staff and ensure that tasks are completed in the clients’ homes

· Schedule and track all client DHI hours and ensure documentation is complete

· Conduct and document monthly home meetings with Direct support staff

· Ensure clients homes have adequate groceries, cleaning supplies, and hygiene products at all times.

· Responsible for all client money signed over, saving receipts from all transactions, and maintaining communication with the Financial Director

· Ensuring all clients bills are turned into the Financial director in a timely manner

·

· Transport all clients to scheduled labs, Dr. appointments, and communicating any updates or changes with the PCS Nurse

· If new client home location is needed RSC will assist in setting up utilities, heat, cable, etc…

· Assists with moving transitions needed for new clients or new home for existing clients

· The RSC adheres to all HIPAA regulations and promptly reports any violations to QIDP

· Complete other duties as assigned by Administration and QIDP

· This is a Salaried position. If overtime is required, any hours worked beyond 40 hours within a 7-day period will be compensated at a flat rate of $17 per hour.

· Starting annual salary for RSC $33,800

· Annual Pay Increases are based on the Performance Evaluations.

33-35 points- 5% Increase

28-32 points- 4% Increase

23-27 points- 3% Increase

18-22 points- 2% Increase

13-17 points- 1% Increase

0-12 points- No increase/Corrective action plan

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: No less than 40 per week

Schedule:

  • 8 hour shift

Work Location: In person

Salary : $33,800

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