What are the responsibilities and job description for the Front Desk Agent position at Phoenix Services LLC?
Energetic and customer-focused Front Desk Receptionist needed for a well-established hotel and conference center in Findlay, OH!
You would be responsible for registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you!
Responsibilities:
- Perform check-in and check-outs
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Other duties as necessary
This position could offer part time or full time, depending on your availability!
Monday, Wednesday, Thursday: 11PM-7AM, $15.00 per hour
Saturday and Sunday: 3PM-11PM, $14.50 per hour
**Must be able to train on day shift (7AM-3PM) for the first week**
Qualified candidates will have a strong background in customer service and experience working as a Hotel Front Desk Agent, Receptionist, or similar role with a strong computer proficiency. Excellent communication and organizational skills also a must!
Job Type: Full-time
Pay: $14.50 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Evening shift
- Night shift
Work Location: In person
Salary : $15 - $15
