What are the responsibilities and job description for the Server/Busser/Host position at Phonatik Vietnamese Cuisine?
Overview
We are seeking a dedicated and enthusiastic Host/Server to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will possess a passion for hospitality and a commitment to providing exceptional guest experiences. As a Host/Server, you will play a crucial role in creating a welcoming atmosphere for our guests while ensuring their needs are met promptly and efficiently.
Duties
- Greet and seat guests in a friendly and professional manner, ensuring they feel welcomed and valued.
- Take food and beverage orders accurately and efficiently using the Aloha POS system or other point-of-sale systems.
- Provide excellent customer service by addressing guest inquiries, concerns, and special requests with professionalism.
- Communicate effectively with kitchen staff to ensure timely preparation and delivery of orders.
- Maintain cleanliness and organization of the dining area, including resetting tables for new guests.
- Assist in managing guest flow during peak hours to optimize seating arrangements and minimize wait times.
- Uphold restaurant standards for food safety, cleanliness, and hygiene at all times.
- Foster positive guest relations by engaging with customers and ensuring their dining experience is enjoyable.
Qualifications
- Previous experience in food service or hospitality is preferred but not required.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- Familiarity with phone etiquette to handle reservations and inquiries professionally.
- Experience with Aloha POS or similar point-of-sale systems is a plus.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude, strong work ethic, and willingness to learn are essential traits for success in this role.
- Must be able to work flexible hours, including evenings, weekends, and holidays as needed.
Join our team today and contribute to creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $11.93 - $15.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Anchorage, AK 99515 (Required)
Ability to Relocate:
- Anchorage, AK 99515: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $15