Business Process Lead

Job Description

We are seeking a motivated and skilled Business Process Lead to oversee and optimize business operations, manage cross-functional teams, and drive efficiency within our organization. The ideal candidate will have a strong background in business processes and operations, exceptional project management skills, and the ability to lead teams effectively.

Key Responsibilities

• Team Management: Lead and mentor a team to achieve project objectives, ensuring alignment with organizational goals.
• Project Management: Plan, execute, and deliver projects on time and within scope, coordinating with various internal stakeholders across departments.
• Process Optimization: Analyze existing business processes and operations to identify inefficiencies, recommend improvements, and implement solutions.
• Operations Analysis: Conduct detailed operations analysis using tools such as Excel and Pivot Tables to support data-driven decision-making.
• Interpersonal Collaboration: Work closely with cross-functional teams, fostering effective communication and collaboration to achieve business objectives.
• Microsoft Suite Expertise: Utilize Microsoft Office tools (Excel, Word, PowerPoint, and Outlook) to prepare reports, presentations, and manage project documentation.

Key Skills

• Strong leadership and team management capabilities
• Excellent project management skills
• Proficient in Excel, including Pivot Tables, and other Microsoft Office tools
• Exceptional interpersonal and communication skills
• Strong understanding of business processes and operations
• Analytical thinking and problem-solving abilities

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field
• 2-5 years of relevant experience, preferably in IT services or consulting industries
• Proven experience in managing projects and teams
• Strong communication and collaboration skills
• Hands-on experience with Microsoft Suite tools