What are the responsibilities and job description for the Product Owner position at Photon?
Who are we?
For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. Our current focus and innovation in Digital Hyper expansion TM offers nearly limitless opportunities for career growth. For a brief 1-minute video about us, you can check out https://youtu.be/uJWBWQZEA6o.
Photon is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We bring out the best in each other.
Role: BA/ Product Manager
Onsite: Portland, OR( Hybrid model)
Must Have Skills:
Search platform expertise (e.g., UNBXD, Algolia)
- Customer Data Platform (Amperity, Adobe)
- API integration for web and mobile apps
- Dynamic segmentation for personalization
- Omnichannel search and journey orchestration
- Amazon Databricks for analytics and data modeling
Key Responsibilities:
- Search Tool Implementation and Optimization:
- Oversee the implementation of advanced search platforms (e.g., UNBXD) to enhance product discovery capabilities.
- Collaborate with stakeholders to define requirements for features like filters, facets, dynamic landing pages, and SEO optimization.
- Integrate personalized and segmented search results using consumer profile data from the CDP (Amperity).
- Omnichannel Integration:
- Configure APIs to enable seamless integration of search functionality across web and mobile applications.
- Ensure a scalable architecture to support omnichannel search needs and future platform expansion.
- Customer Data Integration and Governance:
- Partner with the data teams to integrate consumer profiles from retail, call center, and e-commerce systems into a unified CDP.
- Develop a data governance framework to manage access, privacy, compliance, and pixel inventory.
- Dynamic Segmentation and Personalization:
- Work with marketing teams to enhance SMS and email engagement through dynamic segmentation and personalized messaging.
- Define requirements for scaling consent management processes for centralized engagement tracking.
- Platform Modernization and Digital Experiences:
- Reimagine digital and physical employee and consumer experiences through modernized platforms.
- Collaborate with design and engineering teams to build an integrated digital experience platform with headless CMS, composable commerce capabilities, and an improved design system.
- Enable the development of microsites (e.g., PFG microsite) and personalized "One-to-One for Everyone" journeys.
- Data Analytics and Experimentation Models:
- Define and prioritize requirements for advanced data analytics and segmentation models powered by tools like Amazon Databricks.
- Support the implementation of MTA/MMM models to refine consumer acquisition strategies and enhance journey orchestration.
- Pilot Initiatives and Growth Channels:
- Facilitate pilot mobile application development and testing for trusted audiences.
- Identify opportunities for growth through emerging social commerce channels and scalable solutions.
