Logistics Operations Manager

Company Description

Phox Health is software and shipping logistics company that specializes in working with health systems nationwide.

Our next-generation software platform connects health system-based pharmacies, labs, and other departments to a network of our medical couriers for better accountability, visibility, and patient experience. We are driven by the goal of delivering better solutions and improving patient care. Our team, consisting of healthcare professionals and software developers, is dedicated to solving all shipping logistics needs for the benefit of patients.

We will be relaunching services with a major health system in Milwaukee, WI in February 2025. They simultaneously ship to patient homes in both Southeast Wisconsin and Chicago, IL. We're in the process of hiring 15-20 medical couriers which this role will support.

Role Description

This is a full-time remote role for a Logistics Manager. You will be responsible for overseeing the day-to-day logistics operations across client locations, hiring / managing drivers, customer service, routing, and dispatching.

The Logistics Manager will ensure smooth and efficient transportation and delivery processes and maintain effective communication with internal and external stakeholders.

Location

The Logistics Manager must reside in the Milwaukee, WI area. The role is 95% remote (work from home), but duties such as hiring, warehouse monitoring, in-person client meetings, and one-off driver support will require the commute within the area and, possibly, Chicago, IL.

Qualifications

• Customer Service and Supply Chain Management skills
• Experience in Logistics Management
• Excellent organizational and problem-solving skills
• Strong attention to detail and ability to multitask
• Effective communication and interpersonal skills
• Proficiency in logistics software and systems
• Experience in the healthcare industry is a plus
• Bachelor's degree in Logistics, Business Administration, or related field is also a plus