What are the responsibilities and job description for the Medical Records Assistant I position at Physicians East?
Medical Records Assistant I-Arlington Location
FLSA: Non-Exempt
About Us:
Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.
About the Role:
We are looking for an employee who would be responsible for prepping records to be scanned within the facility and assisting with medical record/release of information activities.
Supervision Received:
Reports to the Health Information Supervisor; Health Information Services Manager; Operations Director.
Supervision Exercised:
None.
Typical Physical Demands:
Requires prolonged standing or sitting. Requires frequent bending, stooping, or stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.
Typical Working Conditions:
Normal office environment.
Responsibilities:
- Preps medical record information from the Arlington location for scanning (adding medical record number and provider, removing staples, clipping multiple pages together and preparing scanning cover sheet by specialty).
- Assists the scanning department with quality checks.
- Removes items from the medical record fax and forwards to the appropriate area for processing.
- Answers medical records phone tree for the Arlington location. Assists callers with routine medical record requests in accordance with established procedures. Answers all calls in a friendly and professional matter.
- Follows medical records’ policies and procedures.
- Assists the release of information staff with patient and provider record requests. Responsible for documenting the release/disclosure in the electronic medical record by utilizing the appropriate form component.
- Responsible for calculating the charge for medical record requests to patients. Provides charge to release of information staff to create encounter and charge in the practice management system.
- Attends required meetings and participates in committees as requested.
- Enhances professional growth and development through in-service meetings.
- Maintains patient confidentiality.
- Maintain a team approach with staff and patients.
- Confronts all work with a positive attitude and has basic knowledge of other areas within the organization.
- Performs other duties, as requested by the Supervisor/Manager.
Location & Commitments:
FT/PT/Temp/PRN role based at our Greenville location, Monday-Friday, 8a.m. – 5 p.m.
Overtime may be required to ensure patients are taken care, tasks are completed, and calls are returned in a timely manner.
Weekend work is rare but can occasionally be necessary.
Candidate Requirements:
Must have high school diploma or equivalent. Associate degree in medical office technology or related curriculum highly preferred. Must have experience/knowledge of medical records and EMR, as well as knowledge of health data systems and medical records coding, classification, indexing, quality control and assessment.
Affirmative Action/EEO Statement:
Physicians East, P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity, which includes status as a transgender individual), national origin or ancestry, citizenship, past, current, or prospective service in the uniformed services, genetic information (including family medical history), physical or mental disability, or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at 252-413-6368 or email careers@physicianseast.com
Disclaimer:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
