What are the responsibilities and job description for the Client Experience Specialist position at Physio Room?
We are a busy physical therapy clinic looking to grow our team.
Do Not Apply Unless You WANT TO HELP PEOPLE GET BETTER
If you are looking for the typical medical office admin job where you are in charge of pushing paperwork, chasing down insurance payments and having to deal with upset people all day….THEN DO NOT READ FURTHER!
If you DO NOT want the opportunity to change the way healthcare is provided ….THEN DO NOT READ
FURTHER!
The average doctors office hires people to do tasks all day! They hire people to shuffle paperwork, chase down insurance payments and then oh yeah, if there’s time…... DEAL WITH PATIENTS!
If you are truly committed to helping people by listening and asking questions and making sure that they are getting the help they absolutely need…...THEN READ ON!
If you are truly committed to being a team player and helping build the systems and processes to better communicate and stay in touch with people…...THEN READ ON!
If you want to be valued, recognized, and proud of the work you do……THEN READ ON!
You will be the first step in our clients and patients journey and therefore the entry point to the business!
When you lead the patients on their way to success, then the business is successful!
Do you develop deep and meaningful rapport with clients, customers and patients?... and communicate effectively?
This means having great listening skills and problem solving skills. Many people who call our office are looking for solutions, and they don’t always know how we can help them….or how much it will cost!
This means believing that people should know the value of the care that they will receive and that YES, they should know their cost for a healthcare visit! You must be OK sharing cost and discussing money with the potential clients and patients.
You MUST have the desire to learn and be teachable to go through the training we provide.
You will benefit, through salary and bonus, from the growth you help create! We are a fast growing Physical
Therapy office in South Denver that is redefining how these services are offered. We need a person just like the one described above to help us with this growth….someone who LOVES SEEING AND HELPING PEOPLE on their journey to better health!
We’ve invested our money, time, and resources perfecting our practice and its business process, sales tools, and training! Because of this investment, we are looking for ONLY those that fit the description above!
Good base salary (and bonus structure with no max, after ramp up)
We don’t hire backgrounds. We hire people who truly exhibit everything above. If you’ve got the stuff, young or old, we’ll know.
Good Luck!
Regards,
Your Team at Physio Room
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Denver, CO 80237: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Administrative experience: 1 year (Preferred)
Work Location: One location