Regional Manager

Job Summary

The Regional Manager will provide strategic leadership and manage the operations of our Permian Region. Duties include ensuring employees follow all federal, state, and local regulations pertaining to the storage, delivery, and usage of all products that the company supplies. The Regional Manager is responsible for operating by company policy and procedures, while staying within budget guidelines.

Essential Duties/Responsibilities

Region Performance:

• Responsible for overall profit and loss financial performance with focus on safety, profitability, growth, efficiency, and exceptional customer service
• Meet or exceed budget revenue guidelines and control expenses to meet or exceed budget requirements
• Coordinate and implement all safety initiatives as directed by the company safety committee
• Monitor and implement all safety practices as regarded by regulatory agencies and company policies
• Oversee day-to-day operations within the region including regular in-person training
• Directly support and lead customer growth in coordination with sales team and management
• Responsible for inventory management and pricing programs
• Responsible for accounts receivable for the region
• Responsibility of overall delivery and service work efficiency including use of systems and cross training of personnel
• Responsible for the coordination of fleet maintenance, safety records, DOT files/records and overall asset compliance using company fleet management and compliance systems
• Coordinate with management on equipment needs and repairs including procurement forecasting and asset optimization
• Provides feedback to senior management regarding region performance including competitor information
• Evaluate daily, weekly, and monthly plant reporting as required by senior management and ensure that functions at each plant are performed as required
• Manage disaster relief services including operational support of customer sites
• Maintain adequate systems knowledge and provide systems support to plant
• Responsible for all the coordination and execution of all company initiatives, policies, procedures and business ethic codes and ensures that they are communicated and implemented within the team

Personnel Management:

• This position will directly supervise employees of the Permian Region
• Assists with recruiting and hiring, while responsible for onboarding and training employees based on criteria agreed upon by senior management
• Coordinates with administration the compliance of office staff with established company policies and standards, such as safekeeping of company funds and property, personnel practices, security, sales and record-keeping procedures
• Demonstrates ability to interact and cooperate with all company employees

Customer Service:

• Ensure region personnel provides timely and professional responses to all customer inquiries
• Resolves customer problems by clarifying customer concerns; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Responsible for achieving acceptable customer positive reviews on review platform
• Oversee region’s annual community engagement activities and customer appreciation events

The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.

Qualifications

Required Skills/Abilities:

• Proven leadership with ability to multitask and problem solve
• Must be able to coach and motivate a team
• Must have excellent interpersonal skills
• Good listening skills
• Proficient in the Microsoft Office Suite
• Service oriented
• Ability to attain necessary certifications to ensure plant success

Education, Certification, Licenses Required:

• A Bachelor’s degree or Associate’s degree with at least ten (10) years of management experience; or a combination of experience and education that results in the required knowledge, skills, and abilities is required
• Must have a valid driver’s license with a clean driving record

 Physical, Mental, Behavioral Requirements:

• Regularly and safely lifts, carries, and handles supplies and equipment weighing at least 20 - 75 pounds
• Prolonged periods sitting at a desk and working on a computer
• The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch
• Prolonged periods sitting at a desk and working on a computer
• The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch
• Regularly and safely lifts, carries, and handles supplies and equipment weighing at least 20 - 80 pounds
• Must pass pre-employment screening and background check
• Position will require working evening hours and weekends as needed including weather and emergency events

The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at (210) 245-9445.

Meritum Energy is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.