What are the responsibilities and job description for the Front House Manager position at Pier House?
Location: Orange Beach, AL
Job Type: Full-Time
Salary: Competitive, based on experience
About Us
We are a vibrant, high-energy restaurant in Orange Beach, AL, dedicated to providing exceptional food, drinks, and top-notch service in a welcoming coastal atmosphere. We are seeking a Front of House (FOH) Manager to lead our front-of-house team, ensuring outstanding guest experiences while maintaining smooth day-to-day operations.
Job Responsibilities
- Oversee daily FOH operations, including staff supervision, customer service, and dining room management.
- Train, coach, and develop front-of-house team members to ensure high service standards.
- Lead by example to create a positive and professional work environment.
- Monitor guest satisfaction, address concerns, and implement service improvements.
- Assist with hiring, scheduling, and performance evaluations of FOH staff.
- Manage reservations, waitlists, and table assignments to maximize efficiency.
- Work closely with the kitchen team to maintain seamless communication between FOH and BOH.
- Ensure compliance with health, safety, and liquor laws.
- Oversee inventory and ordering of FOH supplies, including beverages and service essentials.
- Collaborate with the management team to develop promotions, events, and seasonal menu rollouts.
Qualifications
- 2 years of experience as a FOH Manager, Assistant Manager, or similar leadership role in a full-service restaurant.
- Strong leadership, communication, and problem-solving skills.
- Passion for hospitality and creating a memorable guest experience.
- Ability to work in a fast-paced, high-volume environment.
- Proficiency in POS systems and basic financial reporting.
- Availability to work evenings, weekends, and holidays as needed.
- ServSafe and alcohol service certification (preferred).
Benefits
- Competitive salary
- Employee discounts
- Fun, team-oriented work environment
If you’re a motivated leader with a passion for hospitality, we’d love to hear from you! Apply today and be part of our dynamic team.
How to Apply:
Submit your resume via really or email pierhouseAL@gmail.com
Job Type: Full-time
Shift:
- 8 hour shift
- Evening shift
People with a criminal record are encouraged to apply
Shift availability:
- Night Shift (Required)
Ability to Commute:
- Orange Beach, AL 36561 (Required)
Ability to Relocate:
- Orange Beach, AL 36561: Relocate before starting work (Required)
Work Location: In person