Training and Development Specialist

Training and Development Specialist

Pierce County Library System

Hiring Range: $33.90 - $39.28 per hour Pay Grade Range: $33.90 - $46.92 per hour

Compensation

Pierce County Library System offers a compensation program which recognizes qualifications and experience relevant to each position. The starting pay is established typically within the hiring range below based upon the experience of the individual hired into the role. Our compensation package also includes annual increases for each additional year of experience and tenure in the role, up to the maximum (current year maximum outlined in pay grade range above). Eligibility for overtime is exclusive to positions which are FLSA status non-exempt below.

FLSA Status: Non- Exempt

Position Status: Regular

Location: Administrative Center

Hours Per Week: 40

Schedule:

Monday - Friday: 8:30 - 5:00pm

Schedule is subject to change.

Union Status: Represented

Candidate Submission Timelines:

EXTERNAL or INTERNAL Candidates: To be considered for this position please submit your resume and up to 4 additional attachments to display your knowledge, skills and abilities for consideration for this position no later than 5:00 p.m. on closing date below.

Submissions after the Closure Date below will not be considered:

• External or Non-Transfer Internal Candidates Closure Date: Monday, April 14th at 5:00pm

Veteran Status: Applicants wishing to claim Veterans Preference should select the percentage that they qualify for, 5% or 10% during the application. More information about veteran’s preference, such as the difference in percentage can be found here and here. If you need more information please contact us at:HR@pcls.us

Position Summary

Designs, develops, and conducts training program delivery for the Pierce County Library System management and staff. Conducts assigned workshops using adult learning practices to facilitate development of skills and communication of Library policies and practices. May also provide technical training. Researches available training sources for development of content and method information in consultation with training programs and Library goals. Tracks training effectiveness and areas of opportunity to inform future policy/training recommendations and to ensure positive experience of training program customers. May serve as a lead on training and development projects; coordinates training and development teams.

Essential Functions

Class specifications are intended to provide a descriptive list of the range of duties performed by employee in the class. Specifications are not intended to reflect all duties performed within the job.

• Participates as an active member of the Staff Training Teams. Coordinates training activities system wide.

• Ensures the delivery of high-quality, customer-focused services; assists in ensuring the Library’s services appropriately meet the needs of the community.

• Leads, designs, coordinates, develops and delivers high-quality, training, presentations, and training materials in a variety of formats and delivery methods using adult learning principles and best practices.

• Facilities, coordinates, analyzes and participates in evaluation processes of training programs based on participants feedback and other layers of feedback regularly. Makes recommendations as a result of the feedback.

• Works within Staff Training Teams for development of Personal Learning Plans. Consults with staff, departments, and managers to help with the development of others’ Personal Learning Plans.

• Participates in and may lead communication processes around the availability of training opportunities for staff. Supports staff, departments, and managers in their development of instruction for other staff and patrons.

• May serve as a lead, subject manner expert, participant or support for department or system wide projects.

• Assists as necessary in supporting the SharePoint and Public websites.

• Coordinates and conducts a variety of other duties and special projects as assigned.

• Demonstrates punctuality and regular and consistent attendance.

• Brings matters of public concern regarding waste, inefficiency, corruption, discrimination, and safety to the attention of Library Management.

• Works in compliance with Library and departmental policies, procedures, and service standards.

• Accurately communicates the Library’s policies to members of the public in all job-related contacts.

• Interprets and explains the Library’s policies and procedures; resolves customers’ concerns and requests.

• Positively reflects Pierce County Library System’s mission, vision, and values to members of the public and to staff.

• Performs other duties as assigned or required.

Additional Duties and Responsibilities

Core Skills & Qualities / Leadership Competencies

Employees are expected to demonstrate the following qualities at all times:

• Customer Focus

• Teamwork

• Communications

• Leadership

• Problem Solving

• Change and Learning

• Positive Attitude

• Professional Integrity

• Diversity

Required Knowledge, Skills, and Abilities

The employee is expected to perform or possess the following:

Minimum Requirements including Education, License or Certifications:

• Bachelor’s Degree in a related field, and three years experience administering employee training programs, and

• Minimum 2 years work experience in training or learning development ; OR

• Any combination of education and experience which would provide the required knowledge and skills and allows successful performance of the job.

• A valid Washington State Driver’s License is required.

• Must pass criminal background screening prior to hire.

• The ability to work evenings and weekends on a rotating schedule and to adapt to schedule changes on short notice is required.

• Ability to continue to become informed about emerging trends and developments in instructional design, staff development, learning, application and evaluation.

• Knowledge of training and organizational development principles and best practices for adult learning.

• Knowledge and experience in applying multi-layered training evaluation principles.

• Experience implementing high quality staff learning programs, activities and initiatives.

• Knowledge of designing and developing high quality training classes, materials, learning materials and presentations.

• Ability to communicate effectively verbally and in writing.

Technology Requirements:

Required:

• Ability to effectively navigate basic electronic record creation and storage (e.g. timecard/HRIS, performance review, network drive storage)

• Use of basic office equipment (e.g. PC, printer, phone, fax, mouse, security alarm)

• Basic keyboard and alpha/numeric data entry skills

• Basic PC navigation skills in a windows based environment; ability to connect and print

• Ability to navigate, search and use basic web functions and applications

• Intermediate MS Office Suite skills (e.g. Outlook, Word, Excel) to satisfactorily complete job responsibilities

• Presentation Software

• Search & Retrieval system experience or ability to work with Bibliographic data to satisfactorily complete job responsibilities

Desired:

• MOS Certification or equivalent in MS Office Suite

• Integrated Library System, Inventory or Data Management system —Polaris (for Librarians only)

• Overdrive or eBook (Librarians only)

Physical and Environmental Conditions:

Work is conducted in a normal office setting that provides comfortable lighting, temperature and air conditions. Occasional light lifting, such as three to four reams of paper, four or five books, or other library materials up to 35 pounds may be required. Subject to sitting and standing for extended periods of time, walking, bending, reaching, and lifting objects weighing up to 30-35 pounds. May lift or push up to 50 pounds as needed with assistance.

Work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices or meeting rooms, e.g. use of safe work place practices with office equipment, and/or avoidance of trips and falls and observance of fire regulations.

Work may be performed in a library environment and involve regular contact with the public, and/or require push/pull loaded carts.

Benefits:

• Sick Leave

• Medical, Dental, and Basic Life Insurance

• Long-Term Disability

• Vacation

• State Retirement System

• Employee Assistance Program

• Employees have an opportunity to participate in the Tax Sheltered Annuity Program and the Deferred Compensation Program.

• Additional life insurance for the employee and family is available through payroll deductions