What are the responsibilities and job description for the ADMINISTRATIVE DIRECTOR, GROUP OPERATIONS - PIH HEALTH PHYSICIANS - FULL-TIME - EXEMPT position at PIH Health Physicians?
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Whittier Hospital, PIH Health Downey Hospital and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
This individual is responsible for the continuous, effective operations of all physician group practice offices directly assigned to position. May include primary care and/or specialty care group practice locations with focus on several offices in various locations. Works with Chief Operating Officer, front line managers and staff to improve the quality of care, strengthen the financial performance of the group practice offices, and to improve patient, physician and employee satisfaction. In conjunction with medical staff leadership, including Senior Medical Director, Physician Department Chairs and Physician Team Leaders, develops and implements business plans for existing and future departments and programs. Leads by example. Works with the team to reduce infrastructure and to promote high value performance. This is a management position.
Required Skills
- Demonstrated leadership ability
- Written and verbal communication skills
- Interpersonal competence
- Team-building, mentoring, and training skills
- Negotiation, confrontation and facilitation skills
- Computer skills
- Organizational skills
- Financial management skills
- Performance improvement skills
Required Experience
- Bachelor’s degree in Business Administration, Healthcare Management, Public Health or other related field is required; Master’s degree in health, nursing, business, public administration or related field is preferred.
- Minimum five years progressive experience in management of physician practices, clinics, or hospital appropriate departments preferred.
- Formal lean training preferred.
- Experience with managing and motivating effective work teams.
- Working knowledge of budgeting, contract negotiations, business plan development, and practice management/electronic health records systems preferred.
- Experience with leading and implementing projects.
- Formal lean training preferred.
- Experience in specialty(s) of assigned physician offices preferred, i.e., family practice/primary care, medical specialties, and/or surgical specialties.
Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package. We are an equal opportunity employer and seek diversity in our workforce. EOE M/F/D/V
