Master Patient Index Coordinator, FT Days

The Enterprise Master Patient Index (MPI) is a critical business function and resource because it links a patient to demographic, clinical, and financial information. For those purposes, the MPI must contain accurate, timely and complete data that includes a single identifier for each patient registered. The Enterprise MPI Coordinator will be responsible for reviewing, analyzing and maintaining the integrity of the Enterprise Master Patient Index. Responsible for communicating changes/modifications to multiple downstream computer systems throughout the hospital and integrated delivery system. Assists in investigation, monitoring and merging duplicate medical record numbers in the Enterprise Master Patient Index which were assigned in error. Coordinates the movement or transfer of documentation and charges with all ancillary and the informatics department to ensure they are on the correct patient and account numbers.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• Demonstrates knowledge of the function, operation, and maintenance of an enterprise master patient index in a multi-facility environment.
• Must understand data matching systems and algorithms used for identity management.
• Demonstrates the ability to work with multiple computer data bases.
• A high level of professionalism and effective communication skills are needed for interaction with ancillary departments, Business Office, registration staff, Informatics and Information Technology staff.
• Detail oriented with follow-through skills.
• Legible handwriting and printing is mandatory.
Typing speed of 30 wpm.

Required Experience

• High school diploma or equivalent preferred.
• Medical terminology preferred.
• Previous Health Information Management Department with master patient index management preferred.
• Working knowledge of patient registration procedures, patient financial processes and duplicate medical record number correction procedures required.
• Familiarity with electronic health record computer applications/systems.
• Basic windows, Word, Excel and mouse skills are required.