Administrative Coordinator

Job Summary:
We are seeking a self-motivated, highly organized and detail-oriented Administrative Coordinator to join a dynamic team of professionals. The ideal candidate will provide administrative support and coordinate various tasks to ensure the smooth operation of our office which serves as the nerve-center for all of our operations. We are a small, but mighty team!

Duties:

• Provide world-class customer support to our clients and Realtor partners as the first point of contact/first impression.
• Develop a comprehensive understanding of all products and services offered to our clients.
• Guide clients and agents on which products and services will best suit their individual needs through direct and thoughtful communication via telephone, text and email.
• Organize and schedule home inspection appointments based on urgency, availability and location
• Write and distribute email, correspondence memos, letters, and forms in accordance with company policies and procedures.
• Assist in the preparation of regularly scheduled reports for managers and executive staff to include average job size, upgrade percentages and sales volume.
• Ensure meeting spaces and equipment are prepared for bi-weekly staff meetings; take detailed notes regarding items of importance and any receivables.
• Maintain both electronic and physical filing system for client records and inspection records. Maintain referral partners as well as client contact information and update as needed.
• Ensure the employee breakroom remains fully stocked with snack and drink items.
• Ensure the office remains neat and well organized.
• Order office supplies as needed and research new technology and suppliers to improve efficiency and cost savings.
• Provide general support to office visitors when necessary.
• Ensure mail items are handled in a timely manner and deliveries are received then distributed properly.
• Remain flexible and prepared to help in other departments during period of down-time.

Qualifications:

• Proven experience in administrative roles with excellent organizational skills
• Experience managing accounts payable/receivable.
• Proven proficiency in file management and record keeping (digital and physical)
• Knowledge of Microsoft Office Suite of Tools is required.
• Ability to multitask, prioritize work, and meet deadlines effectively
• Expert communication skills, both written and verbal
• Deomstrable knowledge of email ettiquette is a must.
• Experience in real estate administrative tasks is advantageous and will be considered during initial pay negotiations.
• Experience in sales (retail, insurance, services, etc.) is highly preferred, but not required. This will also be considered in pay negotiations.

Requirements:

• Reliable transportation
• Valid NC driver license
• Current vehicle insurance
• Laptop or Computer (personal)
• Cellphone (personal)
• High School Diploma (2 yr. degree preferred)
• Able to pass a standard criminal background check
• Able to pass a standard drug screening

This position offers the opportunity to work in a dynamic, fast-paced office environment where your skills will be valued and continually developed with an emphasis on growing future leaders as the organization continues to grow! We invest in our team because we know that without them NOTHING is possible. If you enjoy coordinating administrative functions and customer care, then we want you on the team!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off
• Parental leave

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• Rotating weekends
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 2 years (Required)
• Office Administrative: 2 years (Required)
• Phone or Retail Sales: 1 year (Preferred)
• Real estate administrative: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Fayetteville, NC 28303: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $25