Community Engagement Coordinator - Part-Time

SUMMARY:   From homelessness to coming home, Pillars provides shelter, support, and solutions to address the housing needs in our community. The Community Engagement Coordinator is part of the Community Engagement Team. The Community Engagement Team encourages a culture in which donors and volunteers are seen as part of the Pillars team and is responsible for connecting the resources of our community with the needs of Pillars. Community Engagement activities include fundraising, outreach to donors, grant-writing, volunteer recruitment, public relations initiatives, media relations, community involvement and event planning. The Community Engagement Coordinator supports the team in relying on the donor database for accurate, reliable reports and information on Pillars’ external team: funders, donors, volunteers and other partners. This role requires 24 hours per week (Mon – Fri) and provides a degree of flexibility in setting your schedule.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Has passion for the mission of Pillars and displays agency values: Respect, Collaboration, Empowerment and Grit.
• Enters and/or oversees entry of all financial gifts, grants, in-kind donations and pledges into the donor database; collaborates with the Community Engagement team to create gift entry procedures that build better relationships.
• Writes, generates and sends gift acknowledgments – letters, emails and the like.
• Maintains donor records meant to foster collective relationship building by the Executive Director, Board Members, and Community Engagement and Leadership Teams.
• Supports administrative tasks, keeping meeting minutes, updating timelines, and monitoring of results vs. goals set forth in the comprehensive resource development plan for Pillars.
• With the Development Manager and Community Engagement Director, generates accurate data and analytics to enhance understanding of donors and effectiveness of fundraising activities.
• Facilitates the team’s promise-keeping to funders, donors, volunteers and other partners by creating, assigning and holding team members accountable to tasks in the database: grant reporting, sponsor payments, donor relations, volunteer follow-up, etc.  
• Partners with the Events Coordinator to complete event-related administrative tasks like printing letters and managing registration; generates reports in support of event committee work.
• Assists with outreach events and community engagements. 
• Spends time regularly with clients utilizing crisis housing and apartment services to understand the mission of the organization. 
• Other duties as assigned.

CORE COMPETENCIES:

• Confidentiality Ability to maintain confidential information and safeguard the security of information of Pillars and our clients. Keep private information from unauthorized individuals, either within Pillars or others outside the organization.
• Analytical Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and processes.
• Building Relationships Demonstrates exceptional relationship-building ability with volunteers, clients and consumers, tenants, agency partners, donors and potential donors, board and committee members.
• Problem Solving Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in a group problem-solving situation; remains calm when dealing with emotional topics.
• Project Management Takes initiative to ensure projects are completed in a timely manner; demonstrates strong organizational ability; has a passion for working collaboratively with others to attain a positive outcome.
• Teamwork Balances team and individual responsibilities. Gives and welcomes feedback; contributes to building a positive team spirit.

QUALIFICATIONS:

• High school diploma or equivalent required; some post-secondary education strongly preferred.
• Previous database or CRM systems experience required.
• 2-3 years’ experience in fundraising strongly preferred.
• Experience using Microsoft products – especially Excel – strongly preferred.
• Possess and maintain a valid Wisconsin driver’s license.
• Ability to travel locally, with access to a reliable vehicle and personal auto insurance which meets Pillars minimum requirements for liability (100/300/100).

This position is expected to work inclusively and respectfully within a diverse community and practice civility in the workplace. In addition, this position requires strong oral, written, interpersonal, and organizational skills, demonstrated integrity, and the willingness to work independently and as part of a collaborative team. This position requires knowledge of Microsoft Office suite and related technologies.

COMPLIANCE ACCOUNTABILITIES: The Community Engagement Coordinator must act in accordance with Pillars policies and procedures, complete all required compliance training/continuing education within specified timeframe, and maintain a thorough knowledge of all internal operating procedures, as well as applicable laws and regulations.

WORK ENVIRONMENT: The work environment is characteristic of a professional office setting. The employee must occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPENSATION: The compensation for this position is an hourly wage of $17.31. Benefits include a retirement plan and an Employee Assistance Plan.

To Apply:

Apply through our Careers page, on Indeed or turn in a paper application at Pillars, 605 E Hancock St, Appleton, WI 54911

Pillars is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, pregnancy status, sexual orientation, gender identity, gender expression, age, disability, physical condition, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Salary : $17