What are the responsibilities and job description for the Customer Service Representative position at Pilot Company?
About Us
We are a dynamic company that strives to make every stop on your career journey a great one. Our goal is to create a workplace where everyone feels valued, respected, and supported.
Our Approach
- We prioritize building relationships and providing exceptional customer service.
- We foster a collaborative environment that encourages creativity, innovation, and growth.
Job Expectations
- Provide top-notch customer service by greeting guests warmly and engaging with them throughout their visit.
- Maintain accurate inventory levels to prevent stockouts and overstocking.
- Process transactions efficiently and effectively to minimize wait times and maximize sales.
- Ensure the restaurant's overall appearance and cleanliness to maintain a positive image and attract new customers.
Key Skills and Qualifications
- Demonstrate excellent communication and interpersonal skills to build strong relationships with guests and colleagues.
- Ability to accurately process transactions and manage cash handling responsibilities.
- Ability to safely manage and prepare food to meet high-quality standards.
- Basic computer skills and ability to use other equipment as needed to enhance productivity and efficiency.
- Strong teamwork and collaboration skills to work effectively with colleagues and achieve shared goals.
Compensation and Benefits
- Weekly paychecks for predictable income.
- A 15-cent fuel discount to support our team members' transportation needs.
- Free daily meals to maintain energy and focus throughout the workday.
- A low-cost health plan to support our team members' well-being.
- Paid time off to relax and recharge.
- Family leave to support our team members' personal and family commitments.
