Customer Service Representative

Workplace Culture

Our workplace at Pilot Company is built on creating an inclusive atmosphere, fostering collaboration, and driving creativity. Our team members deliver excellent guest service, manage inventory efficiently, and ensure exceptional guest satisfaction. We celebrate our diversity and promote a culture of innovation, positivity, and growth.

We offer opportunities to work in various roles within our travel centers and restaurants, providing training and development opportunities in multiple areas. Becoming part of Pilot Flying J comes with several benefits, including:

• Weekly Pay
• Fuel discount (15 cents off)
• Free meals daily
• Affordable health plans ($10 per month for full-time employees)
• Paid time off
• Family leave

We strive to be an equal opportunity employer, welcoming qualified applicants from all backgrounds.

Military personnel are encouraged to apply.

Key Performance Indicators

• Deliver high-quality customer service
• Manage inventory levels effectively
• Operate cash registers with accuracy
• Maintain a clean and organized restaurant environment
• Ensure guest satisfaction through timely issue resolution

Must-Have Qualifications

To excel in this role, you'll need to demonstrate:

• Strong communication and teamwork skills
• Accuracy in sales transaction processing
• Proficiency with necessary equipment and software
• Adaptability to changing schedules and priorities

We also value candidates with experience in similar positions and a willingness to learn and grow with our organization.

Our benefits package includes:

• Wellness Program
• Reward and Recognition Program
• Professional development opportunities
• 401(k) retirement savings plan
• Paid parental leave
• Adoption Assistance
• Flexible Schedule options
• Full- and Part-Time positions available

Salary : $10