Demo

Manager Sales and Support Center Corporate Recruitment

Pilot Company
Knoxville, TN Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/22/2025

Please note this is an onsite position located at our SSC headquarters in Knoxville TN. Relocation assistance may be provided for candidates open to relocation.

The purpose of this job is to provide recruiting leadership and direction to the Sales and Support Center (SSC) and to support the CSuite recruiting efforts.

  • Oversee lead and set priorities for assigned recruiting team
  • Select coach train and develop direct reports to include appraising job performance and conducting performance reviews
  • Partner with recruiting to source and screen top talent to create a bench of qualified interested and available applicants
  • Collaborate with hiring managers to ensure that interviews offers required testing background checks and new Team Member orientation is completed for each new hire
  • Source and hire senior level (sometimes confidential) roles on a national level
  • Ensure that recruiting teams organize plan manage and attend job fairs college events and military recruiting events
  • Research and provide recommendations and strategic direction for sourcing and recruiting by evaluating existing needs and best practices; inform human resources (HR) team and internal customers on current activities and industry changes
  • Assist with development implementation and communication of recruiting strategies to recruiters and hiring teams
  • Report to senior management weekly on recruiting teams success in reaching goals
  • Partner with other departments or teams as a talent acquisition representative on projects
  • Model behaviors that support the companys culture; ensure guests and team members are supported at the highest level
  • Ensure all activities are in compliance with rules regulations policies and procedures
  • Complete other duties as assigned

Qualifications :

  • Bachelors degree in human resources or related area of study or minimum seven years experience in recruiting required
  • Minimum three years experience in retail restaurant or transportation operations preferred
  • Intermediate Microsoft Office required advanced Excel skills preferred
  • Understanding of EEOC and other recruitingrelated regulations and laws to include Canada
  • Experience using social media and marketing tools to source active candidates
  • Familiarity with HR databases and applicant tracking systems (ATS)
  • Ability to lead a team in a fastpaced dynamic environment
  • Ability to multitask and manage multiple projects successfully to meet goals and initiatives
  • Strong written verbal and listening communication skills including telephone skills
  • Strong customer service skills with the ability to influence cultivate and build relationships
  • Ability to drive results and exhibit strong followup skills
  • Excellent planning and organizational skills with attention to detail
  • Strong social networking skills
  • Additional Information :

    Travel required up to 25%

    Remote Work : Employment Type :

    Fulltime

    Key Skills

    Business Intelligence,Bidding,Accounts Assistant Credit Control,Account Development,Content Development,Lab Testing

    Department / Functional Area : Human Resources (HR)

    Vacancy : 1

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