What are the responsibilities and job description for the Restaurant Operations Manager position at Pilot Company?
About Us
We're a leading travel center network with a strong presence in 44 states and six Canadian provinces. Our energy division supports a wide range of industries through our extensive fleet and logistics capabilities. At Pilot Company, we prioritize our people-first culture and commitment to giving back to our communities.
Our company was founded in 1958 by Jim A. Haslam II, who instilled in us the importance of integrity, respect, and trustworthiness. Today, we continue to uphold these values in everything we do, from serving guests to supporting our team members.
As an equal opportunities employer, we welcome all qualified applicants and provide a fair chance for everyone to join our team.
Job Role
Our Shift Leaders play a vital role in overseeing facility operations and supervising employees. They possess exceptional customer service skills and are self-motivated, always willing to assist managers with maintaining well-operated facilities. This person must have a solid understanding of store operations and our commitment to quality and customer service.
Requirements
We're a leading travel center network with a strong presence in 44 states and six Canadian provinces. Our energy division supports a wide range of industries through our extensive fleet and logistics capabilities. At Pilot Company, we prioritize our people-first culture and commitment to giving back to our communities.
Our company was founded in 1958 by Jim A. Haslam II, who instilled in us the importance of integrity, respect, and trustworthiness. Today, we continue to uphold these values in everything we do, from serving guests to supporting our team members.
As an equal opportunities employer, we welcome all qualified applicants and provide a fair chance for everyone to join our team.
Job Role
Our Shift Leaders play a vital role in overseeing facility operations and supervising employees. They possess exceptional customer service skills and are self-motivated, always willing to assist managers with maintaining well-operated facilities. This person must have a solid understanding of store operations and our commitment to quality and customer service.
Requirements
- Proven experience in restaurant operations or similar roles
- Excellent customer service skills and ability to drive a customer-centric culture
- Proficiency with various equipment, including calculators, computers, and more
- Strong communication and teamwork skills, with the ability to interact with diverse levels of team members, customers, vendors, and corporate representatives
- Flexibility to work varied schedules, including nights, days, weekends, and holidays
- Successful background check
- Fuel Discount
- Comprehensive Medical, Dental, and Vision Plans
- 401(k) Plan and Flexible Spending Accounts
- Adoption Assistance and Tuition Reimbursement
- Flexible Schedules and Weekly Pay
