What are the responsibilities and job description for the Event Operations Manager position at Pilot Project Brewing?
The Pilot Project Banquets Team is looking for an event operations manager to oversee all logistical aspects of our events, ensuring their smooth execution by managing details like venue setup, vendor coordination, staffing, technical operations, and on-site logistics, essentially acting as the "on-the-ground" leader to guarantee the event runs according to plan.
Description
Qualifications:
- Minimum of 3 years experience managing events
- Exceptional oral and written communication and project management skills for dealing proactively and consistently with clients, vendors and staff
- Strong organizational and planning skills to coordinate the actions of multiple parties
- Multitasking ability necessary to move from one task to another at a fast pace
- Computer skills for using events management software, word processors, spreadsheets and e-mail
- Basic accounting skills to track spending and manage a budget
- Knowledge of risk management to identify potential legal liabilities and take steps to mitigate them
- Good networking skills to build reliable relationships with vendors and suppliers and attract new customers
- Ability to work a minimum of 40 hours per week including nights, weekends, and events booked
Responsibilities:
- On-the-ground manager for corporate, wedding and other social events
- Organize and execute ROI positive strategy for on-premise events
- Organize facilities and manage all event details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material, etc
- Liaise with clients to identify their needs and ensure customer satisfaction
- Communicate with all vendors during set-up and throughout the event
- Provide feedback and monthly sales, labor, etc. reports to Events Team
- Propose ideas to improve provided services and event quality
- Ensure compliance with insurance, legal, health and safety obligations
- Create staff schedule for private events
- Specify staff requirements and coordinate their activities
- Oversee event staff and other workers who will set up, work during or clean up after the event and manage communication with each disciplines’ stakeholders
- Collaborate with marketing and PR to promote and publicize events
- Proactively handle any arising issues and troubleshoot any emerging problems on event days
- Conduct pre- and post – event evaluations and report on outcomes
- Place linen and other decor orders a minimum of 2 weeks in advance of the event
- Place special drink orders upon client request
- Communicate with restaurant team adjust reservation software when events booked impacts restaurant service
- Lead plated dinner services with Banquet Chef
Content Creation:
- Capture and/or coordinate event photos and film for content across Pilot Project brands’ suite of platforms to be wholly owned by Pilot Project Brewing
- Help lead visual design across Pilot Project event assets including posters and other advertorial materials
- Archive and store content in a centralized and accessible digital cloud platform
Other Expectations:
- Clear understanding of Pilot Project’s mission, concept, and incubated brands
- Ability to work flexible hours
- Ability to follow instructions clearly to achieve desired results
- Maintain high integrity for business performance, personal relations, and maintain sustainable business practices
Benefits:
- Healthcare, Dental, and Vision following 60 days of employment
- 401(k) following 1 year of employment PTO Package
Salary
$50,000 - $60,000 per year
Salary : $50,000 - $60,000
