Safety Specialist

Cost Center

Contact Center

Scheduled Weekly Hours

36

Work Shift

Second Shift (United States of America)

Shift & Status

Performs a variety of moderately complex tasks in a variety of settings such as Housekeeping, Technical Services,
Contact Center, Security, or Logistics. May occasionally function independently and as a leader. The Safety Specialist
must demonstrate excellent customer service and have enthusiasm about the program and the Pine Rest organization.

Who Are We?

We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.

Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.

We are passionate about serving and are honored to be a part of this incredible work.

Principal Duties and Responsibilities:

• Responsible for a number of moderately complex tasks in a variety of settings. May perform duties in the areas of Housekeeping, Technical Services, Contact Center and Security.
• Assists in creating a customer friendly environment by projecting a positive attitude and anticipating and responding to requests.
• Facilitates and adheres to procedural guidelines to provide a safe and secure environment for staff, patients and visitors. Completes a contraband check for all new patients who present. Is aware of the environment and any risk that may present from visitors to the building.
• Competent in communication and problem solving skills, able to develop constructive/creative alternatives to resolving issues and concerns. Will utilize customer service skills and be comfortable with customer follow up within scope of position
• Responds to Code calls, exercising discretion and judgment consistent with the position function, working with unit staff to ensure patient and staff safety.
• Provides safe transport of patients or staff when appropriate per department guidelines
• Maintains required records and supplies
• Assists in the careful use of resources (i.e. responsibility for equipment and materials of moderate costs), impacting them in a moderate function. Provides input on the efficiency of procedures in the assigned area.
• Has direct contact with patients within the scope of the position, serving involuntary paperwork in a timely manner utilizing patient identifiers to insure accuracy in the process.
• Responsible to role model the mission and values of the organization, presenting a professional image that is projected in appearance, attitudes and behaviors, time management and communication skills. Provides spiritual, emotional, social, mental and physical support to patients
• Commitment to demonstrating the Hospital and Residential Services Model of Care

Education, Training, and Experience:

• Associates degree required.
• Basic computer software skills and/or the ability to learn applicable departmental programs and systems.